MagsForLess.com review: Buyers beware! 131

I had originally subscribed to Auto Week from its publisher, but when it came time to renew, I found a much cheaper renewal on line a few years ago. Then, in February 2007, when it was time to renew again, I used Google My1Mag.com, and since the magazine continued to come, i figured that was that (as I was pretty sure that my subscription ran out in late Feb.). Now, I'm hearing from Auto Week that I must renew by May 2007, even though i renewed for one more year. So, at most, I got two months, not one more year, of Auto Week for my $14.35. Add me to your list of very unhappy people screwed over by these people!

I ordered mags on 02/07, and have repeatedly tried contacting the company about my order. I placed a complaint with BBB. There info. is... also affiliated with mags411.com

Business ID: 121-[protected]
Name: MagsForLess.com
Address: 41 W 72nd St Apt 10G
City: New York
State/County: NY
Zip/Postal Code: 10023

If you feel that you have been defrauded by MagsForLess.com or any of its affiliates, please consider filing complaints with the following entities:

FBI Internet Crime Complaint Center - www.ic3.gov
Federal Trade Commission - www.ftc.gov
New York Attorney General - www.oag.state.ny.us
NY Better Business Bureau - www.newyork.bbb.org

Wow! I thought i was the only one having problems with this company. After reading everyone else's complaints I have come to this realization- I'm out $16.20 and will have to order Popular Science from the publisher and will NEVER AGAIN order from magsforless.com.

Annemarie Cornell

My credit card was charged the same day of the purchase. Its been two months and I have not received a first issue. Thats not the biggest problem the worst part is they have an "order lookup" in their website and my order number does not exist, nor my zip code, nothing. They have no record of my order, they have NO customer service phone number, there is NO ONE you can contact, only an email address which I have written to several times without any response. If a company does not even have a phone number to call its certainly NOT a respectable company. There is NOTHING you can do to complain or let them know or ASK! what the problem is. The only thing I can think of is request a charge back from my credit card company. That of course takes time and effort. They are thieves. I wish there was a way to know this BEFORE buying a subscription.

Sub: MagsForLess.com took my money, sent no magazines

MagsForLess.com took my order fast enough, 3 months later I'm still waiting for my magazines. Today I am going into my bank to file a dispute before time expires on that. The whole set up seems to be to drag you on with polite emails of "we're working on it, wait another 4 to 12 weeks" until you can no longer dispute the charge with your bank and you still get no magazines. I'm also filing complaints with the BBB and attorney generals office.

I'm getting my money back today before they take that opportunity away from me too. I advise anyone who has an outstanding order to run to your bank today and dispute the fraudulent charge. You will never get your magazines!

I was ripped off by MagsForLess.com too. +1. Same story as others.

How can we file a complaint against these crooks and put them in jail? There web site is still out there, This is ridiculous.

Megan, Kim, Whoever...we have filed complaints with BBB, FBI and mail fraud...what kind of company Did you run? Same thing as everyone else on this board - sent money, got zilch, no response to complaints. NOTHING BUT A BUNCH OF CROOKS. EVERYONE'S GOTTA COMPLAIN AND BRING THESE CROOKS DOWN.

I placed an order on Dec. 28th, 2006 for 3 magazines:

Field & Stream
Readers Digest
Outdoor life

Total: $25.83

It is now past the time they were due to arrive. I e-mailed the company yesterday directly from the website. I clicked order status and was able to directly e-mail them from there. I received a response today from them: (The following is exactly what they sent me). My response is for an immediate refund. I do not have a good feeling about this company.

E-MAIL FROM MAGSFORLESS.com on 4-6-2007:

Resolved by Meagan - MagsForLess Support Apr 6, 2007 16:09 EST

Dear Brianna,

I do apologize for the inconvenience. I located the orders you are referring to and was able to identify the problem with getting your subscriptions processed. The issue has been corrected.

I can go ahead and personally resubmit your orders to the publisher and put a rush on it. You would receive your magazine within the next 4-12 weeks. If you do not want to wait any longer I can issue a refund to your account. Please let me know which you would prefer to do.

Thank you for your patience and cooperation on this matter.

Best Regards,
Meagen Richards,
MagsForLess Customer Support
meagen@magsforless.com
http://www.magsforless.com

For immediate answers to your questions, we welcome you to visit our FAQs at:
http://www.magsforless.com/faq.cfm

You may also lookup the status of your order anytime at:
http://www.magsforless.com/ordering.cfm

I am going to file a complaint with BBB.com and also with my credit card company.

Count me in as one who was fleeced and if you want to file a class action suit count me in on that as well.

I ordered 3 magazines in July of 2006 and after contacting support 3 times I have still not received a single issue of any magazine and it has now been 10 months. The only response I can get back are the standard stock emails from "Meagen Richards." Beware of MagsForLess, they will take your money and run without delivering any product.

I ordered five magazines on 10/24/2006, one was a renewal and the other four were new subscriptions. Per the website for magforless.com, I was to receive all my magazines by 01/16/2007. I have made requests at their site numerous time, apparently they are never received, I've sent numerous separate emails, still no reply. What I find so baffling, is that on 12/03/2006, I ordered a free magazine that the site offered me, that magazine I am receiving and started getting within 4 weeks of placing the ordered. So why can I get the free magazine that I didn't pay for, but the five that I did pay for I can't receive?

Ordered about 6 different magazines on December 10... is March 29 now and not one of them arrived! They say they will refund me for all but since i never saw my magazines... I'm definitely skeptical! My sister also ordered magazines at the beginning of January and is yet to receive as well! DO NOT ORDER FROM THEM!

I also placed an order with MagsForLess.com and never received my subscription. I've emailed them several times, with no response. I also submitting several inquiries through their website, also no response. This company is a fraud. They will take your money, but not deliver the goods. Stay away from them.

I'm having the same problem. I "purchased" my subscriptions from Snappymags. From reading other comments on other web sites I understand these two companies are the same.

I placed my order and my charge card was immediately charged. I have not received any of my subscriptions and have sent several e-mail messages to their "customer service" department with no response.

I had purchased magazines from this site for 2 years and previously had no problem.

I called the 888 telephone number that is on my charge card statement and was routed to a full mailbox. Customer service!?

I found some information on epinions.com under a review of MagsForLess. The individual provides some telephone numbers and whom to contact at the business.

I am in the process of getting a class action suit together on this company due to the inordinate number of people that have been ripped off by this company including myself... This has to stop... I have already spoken to my attorney and he is in the process of filing the paperwork.

Please contact me at rookie139@yahoo.com so I can add you to the list of complainants.

Same experience. I ordered a magazine on eBay on Dec. 3, 2006, and up till now, never received magazine.

Payment info is:

Payment To: Josh Zimmerman (The recipient of this payment is Verified)
Seller's ID: almostfreemags
Seller's Email: sales@my1mag.com

I wrote them emails, not heard back.

I agree with the comments regarding the failure of this vendor to provide promised goods based upon my similar experience. I have received the same canned email responses. I have contacted the New York Better Business Bureau with no results. I was promised a refund in January, 2007, but no refund was received by me. The initial order was placed in July, 2006.

I would not recommend doing business with this company based upon my negative experiences of no product and no satisfactory customer service. I suggest that you contact the Better Business Bureau of New York ( http://www.newyork.bbb.org/reports/businessreports.aspx?pid=44). This link gives you information about the company and the complaints when you look under the URL of "magsforless.com." I would also recommend contacting the Attorney General (AG) in New York and the AG in your state (or the department of consumer affairs) if you had a similar experience.

I have also made numerous complaints to my1mag.com about my unfulfilled subscriptions and have yet to get any kind of response or acknowledgment. I am elderly and live on a fixed income, VERY small, and these two gift subscriptions were no small sacrifice, the only thing I sent my son for Christmas. This company needs to go down! Like others I waited too long to get reimbursed by my credit card company so I am just out the money. It is a crime!

I have spent the day researching this company, (I should have done this first) and it is not looking good. It has over 200 unresolved complaints. The president Joel Simkhai @ 41 West 72nd street apt 106 New York,NY 10023 has not responded to the BBB. All the phone numbers posted on there are no good. To me it looks like the "company" is ran out of an apartment. I have yet to find a good review that is real on this company and I have been looking all day. I contacted all the magazines that I paid for and not one of the eleven have ever received an order from them. If anyone has any suggestion that would be helpful that would be great.

I have ordered 11 magazines with this company on November 19th 2006, it is now March 12th 2007 I have placed several e-mails to the company and to the mag1 and only received a general e-mail response, I am unhappy with the service thus far, I would hope they will correct this matter in a timely matter, after reading others complaints I am nervous, thanks for the pointers, I will be calling all the magazines to confirm my orders with them.

Beware of this company! I have ordered several magazines and 3 months later not a single issue has arrived.

I ordered (4) magazines on 11/10/07 and my credit card was charged. After receiving a reply that the problem had been fixed I still did not receive my mags. As of 3/9/2007, after many calls and emails I have received no replies or magazines.

They are scammers. Two times I ordered from them, and both times didn't receive my magazines. Emailing them couple of dozen times led to nothing.

Also known as: My1mag.com

Where the hell are you, Ms Scott, when I need to ask you a question? I sent you several emails and you just won't reply, eh?

I wish I had done my homework on this company before ever ordering. I previously ordered from another discount magazine service over the internet with no problems. This time, Mags for Less was cheaper. I suppose anything that looks to good to be true IS. A two-year subscription to Marie Claire magazine was placed in SEPTEMBER 2006 and still nothing, not even an email response from this company.

This company billed my credit card for a nyer subscription that was never sent to me. This is over 6 months ago. There is no tel# listing for this company. I just called the toll free # listed for this company when i was reading through other accounts and merely got through to a "full voicemail" account that couldn't accept messages.

This company is a complete scam.

Avoid MagsForLess, My1Mag, and AlmostFreeMag!

On 09/29/06 I was charged $33.90 for a two year subscription to the New Yorker magazine. I ordered the subscription online through magsforless/my1mag (same company). The website indicated that the magazine would arrive in 4-6 weeks. On 11/10/06 I sent an email to "Andrew Melville" requesting information on why the order had not been filled. Later I received a form letter saying the problem was fixed, and was offered a 10% discount on future orders. I attempted to gain additional information (such as expected delivery time) from "Andrew Melville" through "questions@magsforless.com"—but my emails went unanswered. I attempted to call their "customer service" number [protected])—but their voice mail was "full" and indicated customers should call back. I called 5-8 additional times as the weeks passed, but the voice mail was always "full." Therefore I decided to wait the 4-6 weeks for delivery. On 12/05/06 I sent additional emails to company and filled out online complaint/order status ticket. "Meagen Richards" emailed me on 12/06/06 from the online ticket, saying "I do apologize for the inconvenience. I located the order you are referring to and was able to identify the problem with getting your subscription processed. The issue has now been corrected. I went ahead and personally resubmitted your order to the publisher and put a rush on it. You should receive your magazine within the next 4-12 weeks. Thank you for your patience and cooperation on this matter. I'm glad we could get this resolved and look forward to assisting you with your future magazine subscription needs. Best Regards, Meagen Richards, MagsForLess Customer Support." On 12/06/06 I also received an email from "Kim Scott," whose email address I found from other angry customers in a threaded discussion forum at "slickdeals.net." This email from "Kim Scott" says "Hi, I found your order. It is still processing. It seems to be processing correctly, not sure what is taking so long. Would you like to continue to wait for it. [sic] Which could possibly be 4-6 more weeks or I can refund your credit card for the full amount. I am sorry for the frustration this has caused you. I look forward to your reply. Thanks, Kim Scott" On 12/06/06 I responded to Kim that, "I'd really like you to process the order" and receive the magazines, rather than the refund. On 12/06/06 she confirmed my message by writing "Hi, ok thats [sic] great. Thanks for letting me know." By 01/20/07 the magazine had not yet arrived. I sent an email to both "Kim Scott" and "Meagen Richards" asking them to contact me via my cellular phone (supplying them with the number)--the only response I received was from "Kim Scott"--she wrote (on or around 01/21/07) "Thanks for contacting me. I would be happy to refund you via PayPal if that is acceptable to you. I do not have access to your credit card information at this time. Also, if you wish I can also resubmit your order normal delivery time for resubmissions is 4-8 weeks. Please, email me your current PayPal email address and I will take care of your refund immediately if you wish..[sic] I look forward to your reply." On 01/22/07 I called all five numbers listed under the BBB website for the company; none but the fax number was connected. I left a message on the voice mail of the number listed as the fax (212.217.0028) but am not sure if this is still the number for magsforless. At this point, being frustrated, I called the New Yorker magazine subscription department to see if they had any record of Magsforless trying to fulfill my subscription. "Nicky," who works for the New Yorker subscription service department, stated that Magsforless was barred from selling subscriptions of the New Yorker--they do not have the authority to sell the magazine! After checking the Magsforless website (on 01/22/07) they still claim to sell subscriptions to the public. (01/23/07) I was told: “I submitted your request for a check to be mailed to you. Please, allow 7-10 business days for delivery. Please, let me know when you receive your check.” The check has not arrived and I have attempted to tell this company this on the following dates via email: 02/03/07 & 02/07/07 & 02/11/07 & 02/12/07 & 02/15/07 Big surprise—no response! I have started the process of disputing the charges with Visa today (02/15/07) Latest update: (02/19/07) I had the following response from the company, “Dear Mike, I do apologize for the inconvenience. I was able to locate your order in our system and confirm that indeed there was a problem processing your order. I canceled your order and personally initiated a refund to your account. You should see the refund posted to your Paypal account.”—This is very unusual as the company does not have my paypal information on file (I paid via Visa credit card). I responded on the same day via email, asking “How do you have my paypal account information on file? This information was never provided to your company!” then asked for a check to be mailed (as we had previously agreed). As of 03/01/07 I have not heard back from the company.

If you've been "burned" by this company, please file a complaint with the BBB. Here are some emails that might be helpful:

Active Emails:
bbb@magsforless.com
kim@magsforless.com
questions@magsforless.com
meagen@magsforless.com
questions@almostfreemags.com
support@almostfreemags.com

Questionable:
joel@magsforless.com
BBB@almostfreemags.com
Kim@almostfreemags.com
info@almostfreemags.com
meagen@almostfreemags.com
joel@almostfreemags.com
andrew@almostfreemags.com
Rhonda@almostfreemags.com
questions@my1mag.com
info@my1mag.com
meagen@my1mag.com
joel@my1mag.com
andrew@my1mag.com
Rhonda@my1mag.com

If you have an active phone number for the company I would LOVE to hear from you!

I am now in the same situation. I placed an order for Shape, Fitness and US Weekly on 9/29/06 and today it is 3/1/07 and I have received ONE Shape magazine back in December and that is it. I paid $70 for the three subscriptions total, which is great, IF I received them. DO NOT WASTE YOUR HARD EARNED MONEY - THIS IS RIDICULOUS. I tried contacting them so many times now I've lost track. I am going to report them to the Better Business Bureau this week.

This company is a damn rip-off! I just contacted AE to get a refund. Also lodged a complaint with the US Postal Service.

I had placed an order for Magsforless back in August 2006 (Order # 227713) for 4 Automotive magazines and it is now February 2007 and I still had not received my magazine! I ordered it based on an advertisement on gotapex.com and this site is a total scam! You'd better believe I will watch my credit card so they don't scam me for a renewal without any authorization! What a total rip off!

I placed an order with MagsForLess about 6 months ago and did not receive any issues of Mens Health. I finally got tired of waiting and requested a refund (which i got through paypal for the full amount.) The thing that doesnt make sense to me is this email:

Dear Rudy,

I do apologize for the inconvenience. I located the orders you are referring to and was able to identify the problem with getting your subscriptions processed.

The issue has not been corrected. I went ahead and personally resubmitted your orders to the publisher and put a rush on it. You should receive your magazine within the next 4-12 weeks.

Thank you for your patience and cooperation on this matter. I'm glad we could get this resolved and look forward to assisting you with your future magazine subscription needs.

Best Regards,
Meagen Richards,
MagsForLess Customer Support

Nice to see the canned response being sent out to everyone that is having this problem. I wouldn't recommend magsforless to anyone i know. not even the ones i hate the most.

Scam people. Typical complaint as others. No magazine, they wait long enough so credit card company will not do anything. Grabbed for $11.99.

I ordered from MagsForLess.com in November 2006. Still have not received my magazines but paid for them! I have sent countless emails with no response.

Stay far away from MagsForLess.com. Very poor service and no magazines. I received an email from SoftwareProjects.com telling me my refund would be posted in a few days. Right I am still waiting. Stay away from both companies.

I ordered 4 magazine subscriptions 13 weeks ago. None of them arrived. Sent an email to their customer service and another one to Megan & Scott {listed on this complaint board}

meagen@magsforless.com
kim@magsforless.com

I received no response to my emails. I finally contacted my Credit card company to dispute the charges.

I placed an order with magsforless.com back in August of 2006 only to be told on numerous occasions that the subscription has been delayed due to the publisher. I have made several requests for a refund only to be told that the subscription is on back order and will be deliver in 4-12 weeks.
Dear Dave,

I do apologize for the inconvenience. I located the orders you are referring to and was able to identify the problem with getting your subscriptions processed.

The issue has been corrected. I went ahead and personally resubmitted your orders to the publisher and put a rush on it. You should receive your magazine within the next 4-12 weeks.

Thank you for your patience and cooperation on this matter. I'm glad we could get this resolved and look forward to assisting you with your future magazine subscription needs.

Best Regards,
Meagen Richards,
MagsForLess Customer Support
meagen@magsforless.com
http://www.magsforless.com

For immediate answers to your questions, we welcome you to visit our FAQs at:
http://www.magsforless.com/faq.cfm

You may also lookup the status of your order anytime at:
http://www.magsforless.com/ordering.cfm

Avoid this seller - magsforless is on Ebay, also. I can't believe this kind of merchant exists; just straight-out fraudulent! I ordered a magazine subscription on September 3, 2006 on eBay, and never received ANY issues! I called the magazine itself, and they confirmed that they never received any subscription information for the magazine! Horrible! I called that 1-866 number as well and this woman's recording just says that the line is no longer in service. Disgusting. AVOID!

Resolved by Meagan - MagsForLess Support Jan 24 09:11

Dear Lovanna,

I do apologize for the inconvenience. I located the orders you are referring to and was able to identify the problem with getting your subscriptions processed.

The issue has now been corrected. I went ahead and personally resubmitted your orders to the publisher and put a rush on it. You should receive your magazine within the next 4-12 weeks.

Thank you for your patience and cooperation on this matter. I'm glad we could get this resolved and look forward to assisting you with your future magazine subscription needs.

Best Regards, Meagen Richards, MagsForLess Customer Support meagen@magsforless.com http://www.magsforless.com

For immediate answers to your questions, we welcome you to visit our FAQs at: http://www.magsforless.com/faq.cfm

You may also lookup the status of your order anytime at: http://www.magsforless.com/ordering.cfm

Re-opened by Lovanna Lee Jan 23 17:43

Hi Meagan,

It has been a few months since you had told me that you would get my order shipped from these magazine companies and I have yet to receive them. Will you please give me an update on when these orders will get fulfilled?

Thanks, Lovanna