Deceptive Sales Practices, False Information told to me before purchase, rude and unclear communication. Did not produce product that was offered initially. Told differing information. Bait and switch sales tactics. Was told that they had many applicants and failed to produce them. Product was insufficient and did not follow original guidelines promised. Staff seemed incompetent to full fill their obligations to the client. Overpriced for service rendered. Prior complaints from other consumers matched my experience with them. Originally signed up in May 2025. Still waiting for them to full fill their obligation to me.
Claimed loss: 15,000.00
Desired outcome: Please refund
Confidential Information Hidden: This section contains confidential information visible to verified LUMA Luxury Matchmaking representatives only. If you are affiliated with LUMA Luxury Matchmaking, please claim your business to access these details.