Longwell & Co review: Titanium frying pan

My titanium pan arrived with a warped base making cooking on a flat induction hob impossible. It was therefore unfit for purpose. I reported my complaint,(29/10/2026) and request for a replacement, after the 14 day period stated in their returns policy. They refuse to accept any responsibility for the sub standard pan despite advertising a 25 year manufacturing warranty. Responses to my communications are polite but obstructive, unhelpful and designed to frustrate in the hope that I will go away. They are blatantly ignoring the Consumer Rights Act 2015.