The complaint has been investigated and
resolved to the customer's satisfactionResolved Long Island Conservatory, LISMA, L.I.C, Liconservatory — No refund?!
resolved to the customer's satisfaction
This place doesn't issue refunds. It doesnt issue refunds for students who never took the lesson, it doesnt give refund before the lessons even start 3 weeks before hand, there is no tuition refund for after school, ESL school, College, music lessons, art lessons. in the ESL brochures, it specifically states that refunds are given to students before the lessons start. In the application forms or their website, it states that refund policy is refunds are given before classes start. They will not issue refunds!! They say that they'll give credits but I dont want to deal with the school's psychotic owner kim. She yells at me and other parents with her broken english, and walk past us like we're all beneathe her because she has more money then the rest of us. The science and math teachers can not speak english either. And the turnover rate at this school is unbelievable! my child's teacher changes every 2 weeks!!
When signing up for summer school, the owner or 'president' kim herself told me that there was an 8 student capacity per class. When the summer classes started, there were 17 students per tiny classrooms, with out a window or ventilation. It's so expensive but the teaching level is that of babysitting level. I paid for lunch services but my kid always came home hungry, and i later found out that she orders 2 regualr sized meals at nearby chinese restaurant and give a pinch of it to each kid. She charged me $7 per meal!! She will never hear your complaints, but she will yell at you once you ask for a refund, literally scream and shout at you in front of students and teachers, and tell you to take you kid out of the summer school because she knows that its too late to enroll my kid in other summer camps. She uses old books all the time, she is so unprofessional. I can't stand her broken korean english.