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Leisure Property Management review: High Pressure 26

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3:21 pm EDT
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They seem to put a lot of pressure on you to commit to the sale of your property. They need you to commit to a $2500 closing cost before they will proceed with contacting the buyer. Doesn't sound right to me. Has anyone had experience with this company?

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26 comments
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H. Revitch
Wayne, US
Dec 14, 2010 8:32 pm EST

Leisure Property Management was a joke of an outfit...all the way till they went out of business. It was a process that went on for 9 months and was promised the "world" but they all turned out to be a bunch of dishonest crooks. Starting with Brianna Price who stated "I will be calling you every 9 days with updates" and never got one phone call. They NEVER returned one phone call and twice when it seemed as though that we were close to closing, I was told "the buyers have an IRS lien" like it was a canned answer to each and every person like myself that was trying to sell their property. Whenever I had a complaint, I was sent to a "manager" such as Ronald Sxeiss, William Johnson, Pat Wilson and lastly by Jeffrey Frontal who said "I am personally going to be handling your sale". Then customer service people like Erica Scofield and Angie Wilson who assured me...you will get a call back within the next day or so. The last true communication I had was with Jeffrey Frontal at [protected] who told me on 10/26...call me on 11/26 and will get the title to you. When I called, the number was disconnected. When I called the customer service number at [protected]...same thing. Th eclincher was when I had a second charge of $1350 (same amount I paid in February) appear on my credit card from a group called ThunderCat and it turned out to be a title company who could not tell me what the charge was for and who they were working with. I learned a valuable lesson that if I indeed am looking to sell my timeshare, I would NEVER use one of these "scam" places again.

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ANONYMOUSFORMEREMPLOYEE
Honolulu, US
Sep 09, 2010 5:20 pm EDT

******FORMER EMPLOYEE OF LEISURE PROPERTY MANAGEMENT!*******

I personally worked with Leisure Property Management until i discovered that they are INDEED a scam. They will call you and tell you that they have a buyer for your timeshare property when in fact, they are pretending to be a "middle-man" in the process of selling your property.

THEY WILL CALL FROM "415" AREA CODE NUMBERS!

&

THEY CLAIM TO OPERATE AT THE ADDRESS BELOW:

548 MARKET STREET
DEPT # 35324
SAN FRANCISCO, CALIFORNIA
94104

BUT ARE ACTUALLY LOCATED AT:

12250 MENTA STREET
SUITE 206
ORLANDO, FL
32837

DO NOT GIVE YOUR CREDIT CARD INFORMATION TO THIS COMPANY. THESE PEOPLE ARE ### & IF YOU ALREADY HAVE, CALL YOUR CC COMPANY ASAP AND NOTIFY THEM TO CHARGE BACK THE AMOUNT. FOR FURTHER ACTION PERTAINING TO THIS MATTER, CONTACT THE ATTORNEY GENERAL IN *FLORIDA* AT THE BELOW ADDRESS OR TELEPHONE NUMBERS:

Office of Attorney General
State of Florida
The Capitol PL-01
Tallahassee, FL [protected]

TOLL FREE: [protected]
OR
LOCAL: [protected]

THE OWNERS OF LEISURE PROPERTY MANAGEMENT ARE:

MARGARITA SERIMIENTO.
HER PERSONAL PHONE NUMBER IS [protected]

JESUS RIVERA.
HIS PERSONAL PHONE NUMBER IS [protected]

LEO GONZALEZ
HIS PERSONAL PHONE NUMBER IS [protected]

Please do us all a favor and harrass these horrible people. They have NO SOULS.
THANKS

ANONYMOUS.

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HurtinVA
, US
Aug 31, 2010 2:18 pm EDT

I received a phone call as well from Leisure Property Management stating they had sold my timeshare, requested $2500.00 and proceeded to give me a down payment dollar amount that was run on a Discover Card and a confirmation number. I gave them my credit card information and faithfully received three phone calls until the 10 day period to cancel my sale had passed. I have called and left numerous messages for a John Moreno at [protected] - his cell, [protected] their fax and another person by the name of Patrick Joyce at [protected]. They gave me the name of the buyer, John W. Poston, which oddly enough has the same last name as me.

I left a rather nasty message on the last two calls I made saying that I truly believe this is a scam and that Mr. Moreno, in his promise to call me faithfully once a week until the sale is complete, is a liar. I don't believe my timeshare was sold. They gave me this fantastic sale price of $39100.00 and then even told me that I could get an extra $2000.00 for a banked week.

I was so hoping this was true. My husband recently lost his job and we are in dire need of selling the timeshare. I even told Mr. Moreno that I hope God blessed him for helping us get out of the timeshare. He didn't miss a beat - he sounded so sincere. I sit here in tears because I gave them money that I did not have to spare.

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paqogomez
Layton, US
Aug 26, 2010 2:47 pm EDT
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@Tim - I keep asking these "satisfied customers" for proof. I have yet to see anything. It smacks of scam because several other companies have used the exact same tactics LPM uses. Where is the concrete evidence?

Look - if you want to pay them your money on the hopes they will sell your timeshare, more power to you. I fear that your money empowers them to continue their illegitimate scam and harm other timeshare owners, but the choice is yours. I, however, will not do business with them for the reasons that I outlined before.

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Tim Dewitt
Boston, US
Aug 26, 2010 2:27 pm EDT

I was contacted by them and looked them up, and i see people saying they are a scam, but there isn't one single complaint from someone on here that paid them money and didn't get it back... i'm confused

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Bill Wilshire
orlando, US
Aug 26, 2010 2:19 pm EDT

I sold my Wyndham points through LPM in May, and received my check as promised. I don't know if they are a scam or not, all i can tell you is that they didn't scam me. The customer service wasn't the best i've ever received, and it took a little while but I DID receive my check via Fed Ex and that's all that matters to me. Good luck, if things have changed there i wouldn't know.

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Bill Wilshire
orlando, US
Aug 26, 2010 2:16 pm EDT

adsfasdf

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paqogomez
Layton, US
Aug 26, 2010 2:03 pm EDT
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@D. Desrochers - no. We started down the path, but after we requested more detailed information about the sale from them before we paid them, they stopped all communication. I have tried to leave my comments open to response - I would hate for this to be legitimate and deprive someone of the chance to sell their timeshare - but so far, nobody has been able to offer any sort of proof as to the legitimacy of LPM.

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D. Desrochers
Sherkston, CA
Aug 26, 2010 1:49 pm EDT
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@paqogomez - are you in the middle of selling and awaiting for solid evidence as I seem to be. Your comments are very helpful.

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D. Desrochers
Sherkston, CA
Aug 26, 2010 1:45 pm EDT
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I have listed my time share on Kijiji and received a call from Betty Johnson through this Leisure Property Management. Now after reading the comments above and not finding any real proof that this company exist, except that they are located in Beaverton Oregon as Chuck 4455 indicated. She requires 1750$ from me to begin the process. She also indicated that the buyer has agreed to a sum which was given to me without any of my nagotiation. If I read correctly the contract sent to Paqogomez, point #2 stipulating, nagotiation will be done throught the buyer and seller, I have yet participated in this nagotiation.
I guess wha I would realy like to know, "has anyone found any solid truth to this company that can direct me in the right direction of evidence!"

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paqogomez
Layton, US
Aug 26, 2010 1:42 pm EDT
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@Victor - when your property sale is finalized, could you please post some proof? And what agent do you recommend we call?

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victor salinas
Denver, US
Aug 26, 2010 12:53 pm EDT

I have some attorneys involved. They pulled Leisure property an okay company. Straight forward from what I see. No lying. Im comfused the comments read above. Must be rivalry compannies that took my money. You cant belive these websites. Call an agent yourself you will see.

My propery is in its finals stages with attorneys approval.

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paqogomez
Layton, US
Jul 28, 2010 12:19 pm EDT
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@JasonWolfe: Here are my reasons for suspecting it is a scam. First, as I indicated in my initial post, the method used mirrored almost exactly that of Resorts Condos Plus. Second, I have been unable to get any "proof" of the sale. I did get a name of the potential buyer, but when I asked for a contract or some other form of proof that the sale was legitimate, I was put off. When they finally sent me the "contract, " it was the same thing I had seen with other companies! The terms on the contract read:
_________________________________

Owner(s) and Leisure Property Management agree and acknowledge that:

1. Leisure Property Management is not a real estate broker. The contract fee is for marketing expenses to maximize exposure and promote the rental and sale, direct, of their properties by owner.

2. Leisure Property Management forwards all inquiries regarding my property directly to the owner and allows the owner to negotiate the sale or rental of my property unit without the involvement of any brokers or commission fees.

3. Leisure Property Management is not involved in any negotiations for the sale or rental of my property unit.

4. Leisure Property Management assumes that my property unit sells or rents within 90 days unless owner advises to the contrary, prior to the expiration of the 90 day period. Upon such notification, Leisure Property Management will renew my contract at the company's expense.

5. Leisure Property Management will market my property UNTIL IT IS SOLD and/or RENTED, including direct marketing to corporations. (see 4 and guarantees attached)

6. Owners pay no closing costs at the time of sale.

7. Enclosed is my check, cashiers check, or money order made payable to Leisure Property Management or I authorize Leisure Property Management to charge my credit card.

8. All owners agree to the Terms & Conditions of Leisure Property Management.
_________________________________

Now, let me break them down point by point.

1. If LPM is NOT a real estate broker, why are they calling me, letting me know that they have found a buyer for my property? Also, if the fee is for marketing expenses to promote the sale of my property, why would they have gone to the effort of marketing the property without collecting the contract fee from me to begin with? Why not focus on marketing the properties they already have contracts to market?

2. If they were allowing me to negotiate the price, why had they already negotiated it? Twice? For different amounts?

3. If they are not involved in the negotiations, why are they calling me with a negotiated price from a buyer? Yes, I keep beating this same drum, but the first 3 points tell the same lie in different forms.

4. This is my favorite. You pay them, see nothing within 90 days, and they owe you NOTHING. Not even the courtesy of marketing your property (see point 1). Sure, they will market your property for some astronomical cost (vs. what it is really worth) ad infinitum if you keep notifying them within the 90 days, but the first time you miss the 90 days deadline, kiss your money good bye.

5. Yeah, OK. I saw point 4. There were not, however, any guarantees attached to the document I was sent. Nor were there any T&C that point 8 references.

More comical was the fact that the words "Leisure Property Management" were clearly pasted into this contract, indicating to me that they are simply inserting their name into a contract that has been used in previous scams. (I am actually going to see if I can find the "contract" Resorts Condos Plus sent us because I believe it is the same document.)

Two other quick points: the address listed in the contract (548 Market St., Department #35324, San Francisco, CA 94104) did not match the one in the e-mail I received (14525 SW Millikan Way Dept #35324 Beaverton, OR 97005), which may be neither here nor there. It does make me suspicious, however, about where their company is really located. Second, when they called back to ask if I was satisfied that they had sold my property based on the contract I had received, I told them that until I had a paper in hand with the buyer's name and other data about the sale, I would not be satisfied. Jim indicated that if I sent a notarized letter indicating that we required that information from them before we would pay, he would see if he could release that information to us. Since then, I have heard nothing.

Bottom line is this, Jason. I have been duped by these charlatans before. They play on your desire to escape a bad mistake you have made, and they make a ton of money doing it. One more thing - I get your want to know what makes me think this is a bad experience. I have laid out my arguments. Once again, I would love proof of the successful stories, but I honestly believe that these people are in cahoots with the flim flammers. See if you can get a legitimate reply from them. Good luck!

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Chuck4455
Powhatan, US
Jul 28, 2010 10:56 am EDT
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We were contacted, multiple times, by Dena Morgan, [protected], from “Leisure Property Management.” She indicated that they were timeshare resellers who did not charge an upfront fee. After several calls on our recorder, I called her back. She knew that we are owners at Summer Bay in Florida. She indicated that they had a buyer who was interested in our units. She indicated that we could check them out with the Oregon Better Business Bureau (BBB).

I agreed to consider offers from them. During the time between her call and subsequent calls, I looked them up on the Oregon BBB. There is an entry, but no real information. See:
http://www.bbb.org/oregon/business-reviews/timeshare-resale-and-rental-marketing/leisure-property-management-in-beaverton-or-22536160.
I called the number for the BBB, [protected], and was told that the listing may have been due to a call about the business, but the business is not a member of the BBB. They indicate that the business is in Beaverton Oregon, but have no address for it.

I received a call from a person who said his name is Renaldo Marcos, [protected]. He indicated that he had worked for Summer Bay in the past and that was why he could sell the units so quickly.
He indicated that they had a buyer who was putting up 20% and the amount the buyer would be paying for the two units. He then indicated that I would have to put up $2, 700.00 for documents for the sale. I told him that for all of my previous real estate transactions the purchaser pays for the document preparation. He indicated that the purchaser was short the money due to the 20% down and that we would get the money back at settlement.

I asked why the cost was so high. My wife and I have bought and sold several houses and the prices were much higher than the cost of the timeshares. He indicated that is because they don’t do the documents in house but contract them out. This is actually a standard procedure for all real estate. There are companies that specialize in title research and other companies that provide title insurance. I told him I would have to talk things over with my wife.

I then went online to the Oregon corporation commission, the place where real businesses are registered,
http://egov.sos.state.or.us/br/pkg_web_name_srch_inq.do_name_srch?p_name=LEISURE%20PROPERTY%20MANAGEMENT&p_regist_nbr=&p_srch=PHASE1&p_print=FALSE&p_entity_status=ACTINA.
They have no listing for the business. I then called the Oregon State corporation commission to inquire directly. They also searched and did not find them listed. I told the person I talked to about the call and gave her the name and phone number for Renaldo. She indicated that they are not a legitimate business if they are not registered.

I next contacted the office of Attorney John Kroger in the Oregon Department of Justice. They indicated there are no active investigations about Leisure Property Management and suggested I look at the web site for a radio talk show to investigate further. No luck.

I received another call from Renaldo indicating that the “buyer” was very interested and wanted to move forward quickly and that I should provide the $2, 700.00 quickly if I did not want to miss the chance of selling the units. I indicated that I was skeptical and would need more time to check things out. He asked me if it would be OK if the purchaser would call me directly. I said OK. I received a call from a person who indicated that his name is Alan Parson, [protected]. He said he is a builder in New York and was very interested. He tried to indicate that he was at a construction site by breaking off during our conversation to order someone to “Hang those Joists now.” It was the quietest construction site I have ever heard on the phone. I have called to construction sites in the past and heard hammers, saws and other conversations during lulls in my conversation. Most cell phones use condenser microphones that get more sensitive if the sounds from nearby are soft, on a recent conference call my 6lb dog was heard from two rooms away through a closed door.

I received a call from Renaldo the next day. It was on my answering machine since I was at work. I called Renaldo back the next day and left a voice mail for him letting him know that I would move forward when I received documentation of what was expected of me in the form of a letter of FAX. I wanted the correspondence to be on corporate letterhead.

I received a call from Renaldo the next day, on my answering machine. He indicated that the purchaser had decided to back out. I have received no additional calls.

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JWolfe
Plover, US
Jul 27, 2010 9:14 am EDT

I see people saying it's ok, and I see people saying it's a scam. Can someone please contact me to fill me in on what's going on with Leisure Property Management?

Jason

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Ana Le
Kissimmee, US
Jul 21, 2010 11:54 am EDT

what a great company that they have been with me, their buisness was great :) i suggest you do buisness, i got every single penny back from them.

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Ana Le
Kissimmee, US
Jul 21, 2010 11:52 am EDT

Wow has this company been such a greatb help to me. At first i didnt like the idea of having to pay up front $2500 for the sale of my timeshare to begin. then all i had to do was sign the contract and i just kept calling every few weeks for an update. By 60 days of doing buisness with leisure property management they have returned all my money that i asked for and they were so nice to me, and customer service was a great help and i am so happy that i did buisness with them. If you ever hear about them, i suggest you go for it, cause was it an amazing success that i had with them.

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princessewok
Waipahu, US
Jul 19, 2010 1:56 pm EDT

Just like Paqogomez, I received a call today from LPM claiming I listed with them in 2007 and paid $650 to list. I have no record of this transaction in my files. When I told this to "Andrew" he back paddled and said they bought out other smaller companies because of the bad economy where they went out of business. He wasn't able to tell me which company; but again I did not have my timeshare listed for $21, 000 with any of the 6 companies I already paid - nor did I pay the amount of $650 to any of them. This seemed suspicious. Andrew wanted $1, 950 closing cost from me up front before charging the Buyer's MasterCard their $3, 700 down payment. I explained I had no money; he offered to waive $750 if I signed a Promissory Note but I would have to pay the $1, 200 up front and the $750 after I received my money. Claimed they received an offer for $18, 000. After going back and forth on how I had no money he said he would see if he could get the buyer to hold off for 48 hours. He called me back less than 5 minutes claiming he spoke with the potential buyer and they were actively looking around and wantrd to close before they returned to the UK (oops! he said, "I wasn't suppose to say that."). Again I told him I had no charge power; no cash; no one to borrow from and he said he would try and see what he could do to help me get rid of this "monkey on my back" (my phrase because it is). He said he was really busy today and if he couldn't get back to me he would have someone else do it and I will be hearing from them shortly. Thank God for this type of forum to let people know what is going on.

I too wonder about the person(s) that posted positive feedback on this company because they all sound like the same person wrote them. You can tell by the tone and the words used in their statements. I have spent my career reading what people write and there are similarities that are just too close to be different people scripting them.

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paqogomez
Layton, US
Jul 08, 2010 2:41 pm EDT
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This is a SCAM! Yes, I have been burned with these amazing offers before, and this one is just the latest in a long line that I was fortunately able to escape. For those of you familiar with these companies, their pressure sales / intimidation tactics were just like that used by Resorts Condos Plus.

There were several red flags to watch out for. First, they told us that they were located in San Francisco, registered with the BBB, etc. just like other companies have told us in the past. When I looked online, I found a company with that name registered in Oregon, but nowhere else.

We asked them repeatedly to e-mail or snail mail us information about their company / the purported deal that they had brokered on our behalf, yet they never sent us anything. This lack of corporate information made us want to back out, but the company threatened us that because we had committed to the sale, they would blacklist our property and we would never get the money back from any of the other companies that had offered to sell our timeshare. (On a side note, one of the previous companies we worked with offered the money back if they did not have a "reasonable offer" for us within 6 months. Towards the end of the six months, we received one offer for less than half of our asking price. We did not feel this was reasonable, yet when we went to get our money back, the supervisor we were talking to said that "based on the market, " half price was a reasonable offer. In short, these people work in lies and deception, and once they take your money, you will never see a dime of it again.)

In the end hope (and good salespeople - Danielle Kline in this case) can make you do funny things, so my wife was ready to move ahead with this deal. Luckily for us, the company tipped their hand. My wife received a phone call from Jim (maybe Kim?) Davis who said that he was covering for Danielle Kline because she was on vacation. He needed the payment because the deal was imminent. The details he had, however, were different than what my wife had worked out with Danielle. First, the timeshare was going to sell for $27k instead of $23k; the buyer had changed, and the fee we were to pay had increased. My wife was instantly suspicious and put him off.

Fast forward to this morning when my wife receives a call from yet another sales person who said that she was covering this deal for Danielle while she was out on medical leave (I guess she was having a bad vacation). My wife started to press her for details, and after a few questions, this person hung up on her. I guess once the heat is turned up, the con artists decide that the quarry is not worth the effort.

I have heard it time and again, and will reiterate it to you - do NOT pay money upfront to sell your timeshare. These people have no scruples and will lift hundreds and thousands of dollars from your wallet because they know how desperate you are to get out from under a bad investment and, as I indicated before, such desperation leads even the best of us to believe things that are patent lies only because we want them to be true.

One more thing - I am not sure about these people who are singing the praises of Leisure Property Management, but I would wager that they are in cahoots with the company. To them I say: if you honestly sold your property through them for the prices you claim, prove it. I spoke with a licensed timeshare real estate agent today, and she told me that "Unless you initially purchased a resale timeshare, you’re not likely to get back more than 10-40% of your original purchase price. The average is about 15%, but many timeshares resell for less than 10% of the developer’s price." These companies are shady, and I will be retelling this story wherever I can find a forum.

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mikecol
Orlando, US
Jul 07, 2010 2:41 pm EDT

My name is Michael Colesean. I was definently skeptical as well when i received the call telling me my time share was sold due to the fact that I have been scammed 4 times in the past. I was really hesitant on paying the closing cost up front but the closing director John Marino assured me that this was the real thing and if i gave him the chance i would be more than happy when it was over. That was about 65 days ago and i just recieved my check for 27, 600 thank you leisure property management.

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Adi Arkeh
32835, US
Jul 07, 2010 2:37 pm EDT

I actually had my property listed with 4 companies Vacations and Resort, Timeshares only, vacation property network, and Timeshare Goldline. When Leisure Property Managment called i was dealing with a charles Woodson which at first didn't want to hear anything he had to say and once he explained everything to me i got off the phone thaught about it and called the next day paid for my Documents and they got everything done for me within 64 days. At the end no more maintenance fees and taxes give them the apportunity to help you cause they took care of everything for me.

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mnewol
Chandler, US
Jul 06, 2010 6:34 pm EDT

I received the same call. Seems fishy to me that they won't send me any information - even a blank contract - before they get my money. When I tried to call them back, first I had no answer, then a fourth name told me to leave a message. Would be interested in hearing what others have to say

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Amadeus Washington
Orlando, US
Jun 29, 2010 12:31 pm EDT
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Leisure Property Management took care of everything. They assisted me with all my needs and questions and sold my property for a more than reasonable amount. I was very happy with their services and I can finally join the club that can say "I sold my timeshare."

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Jerry Wilderson
Columbus, US
Jun 23, 2010 1:12 pm EDT

My name is Jerry Wilderson, I have also done business with Leisure Property Management, at first I must admit I too was a little skeptical about releasing any of my financial information to cover the $2, 500 for the closing cost, or even paying anything up front. I've done several real estate closings and all the closing cost and fees were always taken out at the end. Come to find out, contrary to popular belief, timeshare is not real estate. Time share is consider a deeded space and time. I was told by one of the closing directors, Scott Anderson that I would receive all the documents that would be needed to finalize the sale within 10 business days, that took a couple of weeks. I did receive everything in the package that was sent as promised. After filling everything out I mailed it all back in a self-addressed FedEx package. I was contacted a few weeks after that to confirm all of my information one more time. Within 24hrs of that call I received the negotiated sale price that was agreed upon through a certified check in the mail. So if you're doing business with Leisure Property Management what I would recommend is to call every few weeks for updates.

-Jerry Wilderson

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maria villasenor
West Valley City, US
Jun 22, 2010 3:48 pm EDT

gorelaxtravel es puro fraude en junio del 2009 supuestamente me gane unos tickes een la radio que no me los gane porque los pague despues llame para decirles que no me enviaron lo que les pedi que queria mi dinero para atras y no me lo regresaron hoy junio 22-2010 vuelvo a llamar para hacer mis reservaciones y me salieron con que ya no hacen reservaciones para anaheim california que tengo que hacer mis reservaciones para otro destino y les pedi el numeros de telefono de go relax travel y me dijeron que ellos no lo tienen y que no pueden hacer nada porque ellos solo hacen reservaciones si alguien puede ayudarme dcecirme que puedo ahcer en este caso porfavor ayudenme mi correo electronico es villlamary@univision.com

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maria villasenor
West Valley City, US
Jun 22, 2010 3:42 pm EDT

yo agarre unos tickes para disneyland y hotel 4 dias y 3 noches a anaheim california en junio 2009 y hoy junio 2010 que hable para hacer mi reservacion me salieron que ya no hacen reservaciones para anaheim que tengo que hacerlas para otro destino les dije que quiero mi dinero para atras y me dijeron que tengo que hablar con go relax travel porque ellos solo hacen reservaciones les pedi el numero de gorelaxtravel porque los numeros que yo tengo ya no contestan y me salieron que ellos no tienen los numeros