Did not receive the pool we picked out at leisure depot. The one we have is cheap plastic top rail and leg covers that warped up two days after install. The side wall is bowing out all the way around two feet up. My installer has 30 years' experience and the pool is level. Manager at leisure depot says he cannot and will not do anything to help us. Trying to get info to e-mail asahi pools with no luck.
Country of complaint: United States
Claimed loss: $3500 for install and cost of pool
Desired outcome: Leisure depot can pick up the pool and give refund also pay for install.
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WE have a cheap plastic they call it RESIN 30' saltwater pool leg covers warped up two days after install. Pool wall is bowed out all the way around two feet up from the ground. Manager told us he could not and will not do any help us. NO SERVICE AFTER THE SALE! once they have your money its over! If you are in the Charlston area hit me up, you are more than welcome to see for yourself .[protected]