Leak Stoppers Inc reviews and complaints
The good, the bad, and the ugly - discover what customers are saying about Leak Stoppers Inc
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Incompetent unprofessional roofer
I called Leak Stoppers Inc, because of brown water stains on my Dinning Room Ceiling.
John OConnell from Leak Stoppers arrived and examined my problem; for just a few seconds.
Without even going on my roof, John quickly wrote up an estimate charging me over $2000 for a new front roof section.
It turned out my leak was from the siding and not the roof.
John did not look for a leak, he just wanted to install a new roof.
He is an incompetent unprofessional roofer.
Unprofessional roofer
I called Leak Stoppers Inc, because of brown water stains on my Dinning Room Ceiling.
John OConnell from Leak Stoppers arrived and examined my problem; for just a few seconds.
Without even going on my roof, John quickly wrote up an estimate charging me over $2000 for a new front roof section.
It turned out my leak was from the siding and not the roof.John did not look for a leak, he just wanted to install a new roof.He is an incompetant unprofessional roofer.
The complaint has been investigated and resolved to the customer’s satisfaction.
I have used John and recoomended him to my customers. He is one of the few contractors I trust and I am a contactor too. He has fixed 2 different leaks at my own home including finding a leak by my skylite that 2 others could not find. He is an honorable man.
This customer is upset because he still has a leak after paying me $175 plus tax to caulk his siding. The $2000 roof section was a guaranteed solution. He thought it was the siding and asked me to caulk siding along with seams in roof. I came back when the roof and siding were dry (2nd visit) to do the job. When he called to tell me it was leaking again (after a Nor-Easter), I told him the wind was blowing water under the roofing. I told him it would be $2000 - $200 discount (10% from servicemagic.com (sight in wich Joe found me, where I have a 5 star rating) - $175 (credit from seal up attempt). $1625 with a 5 year guarantee (no extra charge for the customers wasted seal up attempt). I am fair, thorough and honest, always willing to see a leak through to the finish. That is why BBB rates me A+, Angies list 'A', Service Magic '5 STAR' and, suffolk consumer affairs (0 complaints), nassau (1 complaint in 10 years over this service call ($175 for 2 trips).
John O'Connell
President
This person is bad mouthing my company with a false claim.
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