Kloster Kappel, Kappelerhof 5, CH8926 Kappel AM Albis review: Poor evening meal at kloster kappel, switzerland

We stayed at Kappel Klosters on 12th August 2022 and paid extra for an evening meal. There were only thirty minutes for us to arrive at the restaurant/refectory i.e. between 18.15 and 18.45 p.m. Had we been later than 18.45 p.m. we wouldn't have been served. The meal consisted of three courses:

1. a salad which was principally lettuce with some shredded beetroot with some dressing.

2. fish with cauliflower and couscous - this was so bland and unimaginative and tasted of nothing.

3. a minute ramekin of flavoured blancmange which was not set - just appalling

Clearly the money spent on this meal was minimal and it showed. It spoilt what would have been a perfect place to stay as the hotel itself was of a very high standard otherwise.

We expect remuneration for this meal to restore our confidence in staying at a hotel under the auspices of Hotel.com.

Thank you.