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Klein Tools

www.kleintools.com

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1 Klein Tools Complaint

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Klein Tools I got the Klein Digital angle finder few weeks ago and it stopped working (no power at all - batteries replaced - same problem)

I got the Klein Digital angle finder few weeks ago and it stopped working (no power at all - batteries replaced - same problem). I went back to the store where it was bought and they told me that I had to talk to Klein as it is their product. This was direct from the store manager. I contacted Klein on several times and was told that I need to get it addressed with the store - which I have already done - with the store manager. Klein does not stand behind their products at all - I have the receipt - it has a 1 year warranty - they are not willing to service / replace it - waste of time and waste of over 50$ on a tool that the company will not honour the warranty. Hopefully this serves as a warning to others to avoid buying this product or from this company.

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Is Klein Tools Legit?

Klein Tools earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

Our conclusion: After a detailed review, ComplaintsBoard finds Klein Tools to be a trustworthy company. Although there's a 0% resolution rate for customer complaints, which deserves attention, Klein Tools is known for their high standards and safety. If you're thinking about dealing with Klein Tools, it's wise to check how they handle complaints.

We found clear and detailed contact information for Klein Tools. The company provides a physical address, 2 phone numbers, and email, as well as 4 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

Klein Tools has claimed the domain name for kleintools.com for a long time, which suggests that the website is established and has a history of being in operation. This is a positive sign, as it indicates that the website has been around for a while and may have a reputation to maintain.

Kleintools.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Kleintools.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

We looked up Klein Tools and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information

However ComplaintsBoard has detected that:

  • We conducted a search on social media and found several negative reviews related to Klein Tools. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.

Overview of Klein Tools complaint handling

Klein Tools reviews first appeared on Complaints Board on Jun 19, 2023. The latest review I got the Klein Digital angle finder few weeks ago and it stopped working (no power at all - batteries replaced - same problem) was posted on Jun 19, 2023. Klein Tools has an average consumer rating of 1 stars from 1 reviews. Klein Tools has resolved 0 complaints.
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Klein Tools Category
Klein Tools is ranked 2 among 3 companies in the Tools and Equipment category

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