JUUL
Reviews and Complaints

I'm really disappointed with JUUL. They seem to have ZERO respect for their customers, or even people who might be interested in their products.

Let me tell you a story. I tried to get in touch with their "service" team because I was having trouble with their website. I needed help, and I reached out to them expecting them to be able to assist me.

But do you know what they did? They completely ignored me! I received no response. No answer. Nothing.

What's worse is that they demanded a bunch of personal information from me before they even bothered to reply. They were really pushy about it, too, which made me uncomfortable. I'm not sure what they're doing with my data, but I definitely don't trust them with it.

And what really gets me is that they didn't even seem sorry about any of this. They acted like I was the one being unreasonable, when really all I wanted was some basic customer service.

Honestly, I would stay away from JUUL if I were you. If they can't be bothered to help people who are interested in their products, I can only imagine how bad their support is for actual customers.

So, I was looking forward to receiving my JUUL package, but it’s been two whole weeks now, and nothing has arrived yet. USPS said that it was delivered, but I definitely didn't get it. I reached out to their customer support team, and I must say, they were slow to respond. It took them 20 minutes to reply, and that too with irrelevant questions that I had already answered in my initial query. I was really frustrated by this point.
Honestly, I expected better from JUUL. I mean, any other company would have resolved this matter promptly, but not JUUL. It's weird, they're typically so good at what they do. It’s really disappointing to see them unprepared and struggling like this.
So, because of this lacklustre service, I’m now considering switching over to their competitors. I'm also going to tell all my mates to do the same because why waste your time and money when you can get better service elsewhere? It's a shame because I really enjoyed JUUL's product, but it looks like it's time for me to move on.

Been using Juul for like forever now. I ain't gonna lie, I love the Virginia tobacco. But man, the pods gotta go, like seriously! Them things are just the worst sometimes, like 2 outta 4 will be good and I'm like, come on now, can't y'all do better? Plus, they constantly leak, like seriously? Ain't nobody got time for that! If you leave them in your car when it's warm outside, they leak all over the place making it taste so gross. And don't get me started on how hard it is to clean inside them [censored]s. It's a real bummer that a big company like Juul can't get it right. I spent $20 on a pack of 4 and sometimes gotta take the sorry [censored] ones back to the store because they no good. Can we just make the pods similar to Fuse? They got it going on with their pods, they're perfect! So Juul, please, please for the love of all that's holy, step up your pod game, ya feel me? Thanks!

I gotta tell ya, I've been using JUULs for almost a year now, and I'm gonna be real with ya, I ain't too impressed with 'em. Y'see, I done bought a couple of 'em from the juulvapor.com website, and wouldn't ya know it, but dang near every single one of 'em stopped charging after a month! I mean, what the heck, JUULs?! I had to get one replaced under warranty, but after that, they wouldn't honor any more replacements. And that's after every single one of 'em was registered! I done spent a good $500 on these things, but it seems like they just can't make 'em last, y'know? So, I gotta say, I'm done with these janky little things.

But, here's the good news - I done found myself a new company that makes some pretty sweet vapes. It's ganjaguys.net. Now them's some durable pieces of work, let me tell ya. I been usin' their products for over 4 months now, and they still work just as good as when I got 'em. So I'm gonna keep on buying from them, and not JUULs. If ya don't wanna waste yer money on stuff that's gonna break after a month, take my advice and get yerself a vape from ganjaguys.net. You won't regret it, I promise ya.

I recently decided to share my thoughts on the Juul, as a user of this device for 2.5 years. Initially, using the Juul was great and I had no issues with it. Recently, however, the government has banned mint pods and since then the quality of the Juul pods, in general, seems to have declined.

I have personally noticed a significant decline in the quality of the Juul pods since the mint flavor was banned, and I am sure those of you who use Juul can relate. A pack of 4 pods now costs $20, and unfortunately, it seems that half the pods in the package either taste burnt, leak, give no hit at all, or give what most Juul users refer to as an "air hit."

I have no logical proof to confirm my claims, but I can say that this is just based on my personal experience. The Juul that we all once loved and enjoyed from [protected] no longer exists, and it is sad to see such a rapid decline in quality. So I would advise everyone to save their money and search for a better product because Juul has lost its charm and quality.

In conclusion, purchasing Juul pods, in my opinion, is a waste of money now because the product's quality has declined significantly since the government banned mint pods. It is appealing how it was before, and if things don't change, Juul is going to struggle to offer quality products in the nearest future.

My experience with Juul Canada Online was just unbelievable – and not in a good way!

When I tried to make my first purchase, I had to cancel it right away and fix it to include the first-purchase promo that was promised when I signed up. But the customer service rep Jherome acted all high and mighty with me, like he knew everything and I'm just some kind of idiot.

He just had to make sure I understood that since I cancelled my first purchase, I technically still have not made one and therefore can't use the promo. I mean, what in tarnation? It's like they don't even want me to buy their products!

But that's just the tip of this crummy customer service iceberg. I've asked them like six times to delete my data and protect my privacy, and they just kept dragging their feet. I had to wait for several months for them to respond and even longer for them to actually follow through. It's like talking to a brick wall if you ask me!

Overall, this was honestly the most frustrating experience I've had with any customer service team in any industry, and I would never recommend Juul Canada Online to anyone.

I gotta say, I was really disappointed with the JUUL electronic cigarette. Don't get me wrong, I was excited to try it out, but man was it frustrating. First of all, the shape is just weird - who thought it would be a good idea to make it rectangular? It doesn't feel natural in my hand at all.

But that's not even the worst part. The charging and vaping contacts are a nightmare. They constantly need to be cleaned and adjusted just to get decent vapor flow. And even when everything seems to be in place, the vapor is super inconsistent. One hit will have barely any vapor, the next will be perfect, and the third will somehow manage to flood my mouth with liquid. Gross.

And customer service? Don't even get me started. When I called for help, I got connected to someone from the Philippines. Now, I don't have anything against Filipinos, but it was incredibly frustrating to try and explain my problem to someone who struggled with more complex English. I had to simplify everything and even then, I'm not sure they really understood what was going on.

Honestly, save yourself the frustration and check out the eSTICK instead. It may not look as cool, but at least it works consistently and doesn't flood my mouth with disgusting liquid.

I gotta tell ya, I got me one of them JUULs and it was vaping all on its own like a crazy machine. The light dang near blinded me with all them different colors flashing. Plus, I never knew what I was gonna get with each pull, the vapor was all over the place. So, I tried to hit up the website to get some warranty action happening but dang, they make it harder than trying to find a needle in a haystack. All them tabs on the site just lead ya in circles. And why the heck do I gotta call someone just to get my warranty started? Makes no sense to me.

Now, this ain't my first rodeo. I done had two of these JUULs in less than six months and neither one of them is working like they should be. One of them don't even function at all, just dead as a doornail. And the other one, well, it don't charge right and even when it did, it couldn't produce no vapor. I swear, it's like it didn't even know when I was sucking on it.

I thought I was being smart, getting two of them so they'd last longer, but boy was I wrong. I just wish I could get that warranty without all the hassle, ya know?

I bought a bunch of Juul devices and was super excited about them at first, but I've had nothing but trouble with them. Every single one of them stopped working within a year of purchase. The first time it happened, they just sent me a new one no problem, but when it happened again with the replacement one I got, I was pretty frustrated. No matter how hard I pulled or what POD I used, I couldn't get any smoke to come out.

So I contacted Juul customer support and they gave me a bunch of gobbledygook about having to ship the device back and wait 3-5 days for them to assess the situation and then another 5-7 days for them to ship me a new device. That's two whole weeks that I'd be without my Juul! And they wanted me to buy a new device in the meantime!

Honestly, I'm so fed up with this company at this point. Their customer service is terrible and their products just don't seem to last very long. You end up spending more money on their PODS than you would on cigarettes, and what's the point of that if they won't even replace a device that just conks out after three months? I'm not going to give them a rating in customer service because it's just that bad. The product is okay, but it's just not worth the hassle in my opinion.

Juul, man oh man, let me tell ya. This thing was the bane of my existence for a hot minute. I musta spent a good hunnit bucks every week on pods, and let me tell ya, they were always leakin' and givin' me a crappy puff. Talk about a let down, amirite? And don't even get me started on the taste, always had a burnt flavor to it. Not good, not good at all.

But finally, I got the guts to switch it up and try somethin' new. Enter Vaperesso vape mod and tank. Let me tell ya, this thing is the bee's knees! Plus, I started using keep it 100 vape liquid and juice head product, and man oh man, I'm 100% more satisfied than before. Not only does it taste better, but I've saved hundreds of bucks. That's right, I bought my first two bottles over a month ago and I still got over half left in 'em. Now that's what I call a steal.

If you're still rockin' with Juul, lemme give you a little advice. Don't waste your hard-earned cash on those pre-filled pods. Instead, make the switch to reusable pods and buy whatever liquid you like. Trust me, you'll thank me later. I used to go through at least one pack of Juul pods a day. Do the math, bud. And if you're like me with bills up the wazoo, every penny counts.

Bottom line, skip Juul and try somethin' new. You won't regret it.