I purschased a vacation from Gloria Pipkin now Gloria Holmgren(a travel agent) to go to Poland along with 3 of my friends. The cost of the vacation to Poland was close to $10,000. We had to pay up front with cash. Due to health problems, we had to cancel the vacation in September. We have called her and tried to get the information on the insurance we purschased or the booking agency to get a refund. At first she said the check was in the mail, but now, she will not answer the phone. At the time we booked the trip her agency was Jump on Board. Since then,she moved from SC to Texas.