The complaint has been investigated and
resolved to the customer's satisfactionResolved Jubilee Academy — Awful place
resolved to the customer's satisfaction
I homeschool my young children and thought I'd try an online option so that my records would be kept meticulously and thorough to prove my child's quality education at home. I THOUGHT that is what I was getting when I enrolled in Jubilee Academy.
Please, if you are thinking about using this online curriculum for your children at your home school, PLEASE DON'T DO IT! Take my mistake and learn from it. You will save TONS of money, time, and emotional and mental stress if you just totally avoid this scam of an online home school curriculum. Alpha Omega, Switched On School House is an excellent option and I do believe Alpha Omega will be offering an online option if you prefer that over installing software on your computer. VERY solid curriculum, error free, professional, and excellent customer service. Avoid, Jubiless, Learning By Grace, Grace Academy, Morningstar Academny and any other names this scam of a company likes to give itself to avoid being detected.
Avoid these scam artists at ALL costs!!! The curriculum is FULL of errors, the servers go down daily and obstructed learning and your personal schedules, the curriculum is so absolutely basic and unprofessionally put together that I can't believe that Mimi Rothschild even would be willing to put her name on this sorry excuse for curriculum. You cannot SEE the curriculum in its entirety before you enroll!!! They only give the curriculum in bits and pieces, claiming that they are protecting themselves from people copy/pasting the curriculum and then asking for a refund!!! OMG! If people were actually able to SEE the curriculum and how horrible it is, they wouldn't WANT to copy/paste it or use it in ANY way!!! Basically what they do is give a one or two paragraph spew of what they claim is the lesson of the day and then they provide links to Web Sites (totally unaffiliated with the companies curriculum) which honestly are FREE to the PUBLIC!!! Some are, yes, available to parents for a small one time annual fee, but I could have just paid all the fees for these web sites and saved hundreds of dollars!!!
This curriculum is SO bad, I ended up switching to Switched On School House mid year even though I paid $1000 for the Jubilee CRAP! I knew I wouldn't get my money back because you NEVER get to actually talk to a live manager unless you take an hour demanding it on the phone. The curriculum is not only riddled with typos and out right errors in knowledge but is also incomplete, and NOT at all at grade level. There is NO instruction given. It is basically a work book page telling the kids what to do (ex: giving them 10 story problems to work but NEVER giving any instruction as to how to solve the problems!!! In other words NO lessons!!! Just work book work! The parent is expected to teach the lessons (i.e. come up with the instruction) but aren't given the work book pages in advance to prepare lesson plans. Honestly, I don't have TIME to create lesson plans! That why I paid $1000 to Jubilee and that is what they CLAIMED they were providing!!! Laughable! I have printed worksheets to provide to anyone to see the curriculum and to prove what I am talking about. I could go on and on about more problems but after just spending over an hour on the phone with them arguing to get my child's records and not getting what I paid for I am just tired. I am worn out and I have to go to my daughter's gymnastics class. I'll write more if anyone wants more details.