The complaint has been investigated and
resolved to the customer's satisfactionResolved JPMorgan Chase — unfair bank charges
resolved to the customer's satisfaction
Chase bank has put my parents account in the negative for returned items and insufficient funds in the tune of 2, 089.00. Whether the fault lies in bad processig bank procedures or negligence in keeping your checking account balanced is here nor there. I will not accept the fact that chase is in the right to take this money out, when they can see that it is putting them deeper in the hole further and further. He has overdraft protection, but these charges have put them in a financial hardship. He has not had a + beginning balance in the last two months and it seems like it will continue unless chase bank either waivers the amounts or gives them a refund of these unfair bank charges. (Which I am going to help my father achieve) first of all, do you think, this website or anyone that reads this could get this message to president obama? I would like to give him a message that the events that are taking place, at the present, to my mother and father's account has gone on for many years to all sorts of other people and it is of no surprise that it still continues to do so. The banks control in all levels of income and even individuals themselves. It is hard in accepting that they have the right to take out these penalty fee amounts without authorization to do so. And they have, but, the other day, they did something, that really I will not accept at all and that is, they had the nerve to take both my parent's 'stimulus checks" and pay the bank's charges imposed on them! We finally get a president, that I believe, is to achieve in helping bring back this economy back up on its feet, and doing so in the many ways he has already done for us. I just can not believe this world and the way it works, when it is right, for a bank, like chase bank, who, by the way, had some kind of handout in the bail - out, gets away with taking, a retired air force veteran, elderly couple of 77 years of age, fixed income, has come upon financial hardship because of one of the major factors being unfair bank charges applied and taken and second reason is due to recent amputation surgery and hospitalization... Stimulus checks!!! So mr. President, if you happen to read this, will you please see if you can do something about this, for them? I want all bank charges refunded and their stimulus checks reimbursed back to them, period. I have never voiced my opinion on worldy issues and I may disappoint you, in saying I have never voted before. I always rode the tails of that coat saying that one person is not going to make a difference, so why say anything. It is hard to believe in the system and the concept that it is really there working for you. I mean look what is happening to my folks! If it continues, it could effect them with more punitive damages. Fee's are charged to cover administrative costs for such right? So 2, 000 dollars or more, sure seems like alot of money, for letters, envelopes, stamps, and phone calls? And you gave them, or they took, a little extra money in stimulus checks to boot!! Well enough is enough! I believe in you, please rectify this one, mr. President? Thank you monica wood phoenix, arizona my parents are antero olivares and mary e. Olivares phoenix, arizona p. S. I know the way this world is and the way people think. So with that being said, and a comment to the fact that I am not one to stereo type people by his name or color for that fact. I am caucasian, and my parent's too, and we are all natural citizens of the us. I'm sorry I felt I had to say that.
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