Hello, I paid for Jennifer McLean's "Healing Modality" course on November 1, 2021
I made one payment of $155.00 on 11/01/2021.
I was unable to access the material for download and left a voice message with Technical Support on November 8, 2021 (guaranteed to receive a call back within 48hrs.) I was not contacted by 11/11/2021. I sent several emails to [protected]@theshiftnetwork.com on 11/12/2021 with no reply. Asking for a money-back guarantee request was made before the 15 day trial period.
I sent a certified mail letter on 11/17/2021, to her headquarters in Newport Beach CA 92660. No return receipt yet.
I also sent a message to Jennifer on her Facebook group/ Healing with the Masters. No reply.
Jennifer McLean
CEO, McLean Masterworks
4533 MacArthur Blvd #245
Newport Beach CA, 92660
When I signed up for the Healing Modality, I took the option to make x 2 payments of $155.00
Payment 1, on Nov 1, 2021
The next payment is to be made 30 days later. I had requested a refund, but they took another $155.00 on 12/01/2021
My main complaints as that I was unable to download material and therefore ask for a money-back guarantee made before the 15 day trial period.
I had no intention of making the second payment, I requested a refund on Nov 12, 2021 (as numerous more requests via email with no reply)
I am requesting a $310.00 refund.
Thank you,
Coleen Kirksmith
cell [protected]
[protected]@gmail.com
requesting full refund of $310 from Jennifer McLean, Healing Modality course.
Made request for technical support 8 Nov.
The initial request for a refund was made on 12 Nov.
Sent certified letter, 17 Nov
Messaged on Face Book 12 Nov.
No reply from support or Jennifer
The complaint has been investigated and resolved to the customer's satisfaction.
Ms. Kirksmith, please visit the BBB Business Profile for McLean Masterworks at https://www.bbb.org/us/ca/irvine/profile/self-improvement-coach/mclean-masterworks-1126-100101666 and click on the link to File a Complaint. BBB can try to help you and the business resolve your concerns.
Thank you.
I multi paid Jennifer McLean's Spontaneous Transformation Program due to computer glitch. 2 payments U$111*2 = US$222 direct to her cosmic masterworks. Another payment US$111 through PayPal. Have written several times asking for refund but no reply. Can anyone assist me to get back refund of US$222?