Menu
CB Department Stores JC Penney 8000 W Broward Blvd Ste 900, Plantation, FL, 33388, US
JC Penney company logo
JC Penney
reviews & complaints
JC Penney company logo

JC Penney

8000 W Broward Blvd Ste 900, Plantation, FL, 33388, US
Learn how the rating is calculated
1 complaint
File a complaint Write a review
Phone number
Working hours
Mon
9:00 am - 10:00 pm
Tue
9:00 am - 10:00 pm
Wed
9:00 am - 10:00 pm
Thu
9:00 am - 10:00 pm
Fri
9:00 am - 10:00 pm
Sat
10:00 am - 9:00 pm
Sun
11:00 am - 6:00 pm
ComplaintsBoard
H
11:02 pm EST

JC Penney - I want this last part of this sale canceled and my money returned.

I have shopped in JC Penny for many years but I assure you I never will again. I was stupid enough to order a few things for Christmas even after a friend advised me not to. first thing that they do is break up the order and ship it in parts. my order was 4 items shipped in 3 parts. I was expecting to receive all parts of my order within 4-7 days. part 1 took about a week part 2 a couple of more days. I contacted customer care who advised me that the item was available at my local store all I needed to do was show them my receipt. I went there again and they had three pairs of the earrings that I ordered but refused to honor my receipt. they were perfectly willing to sell me a second pair if I paid another $79.99 for them but that's all. Why would anyone pay for the same item twice. In addition I was told by the store that my Part 3 item has yet to be shipped and it's now Dec 22. Can you believe that they actually tried to sell me another pair. What [censored] this salesman and his manager were. I will never recommend anyone ever shop at a JC PENNY store again. No wonder they are in financial trouble.

Read full review of JC Penney
Update by Herb Walters
Dec 21, 2020 11:09 pm EST

By the way the so called sales manager was a complete slob. He looked like a homeless person, raggedy T shirt hadn't shaved in a week or two. And this red headed clown was actually behind the jewelry counter looking like that, in addition to changing store policies as he chooses. are they really that desperate for help?

Hide full review

Elevating the Voice of the Consumer

Empowering Real Complaints

At ComplaintsBoard, we understand the impact of genuine consumer grievances. Our platform is a dedicated space for authentic voices, where complaints, both positive and negative, are shared with honesty and transparency.

Dedicated to Validating Complaints

We are committed to ensuring the authenticity of every complaint. Our team uses rigorous verification methods to confirm that each complaint stems from a real customer experience, maintaining the integrity of our platform.

Encouraging Detailed Complaint Narratives

We value complaints accompanied by concrete evidence. Be it a photo, a detailed narrative, or additional documentation, such substantiation lends credibility to your complaint, aiding others in making informed decisions.

Balanced and Constructive Dialogue

ComplaintsBoard is more than a platform for airing grievances; it's a community where balanced dialogue is encouraged. We welcome complaints that not only point out issues but also recognize any positive interactions, promoting a fair and comprehensive perspective.

A Free and Impartial Platform for Complaints

Our unwavering commitment is to provide a free and unbiased platform for all complaints. Every complaint is given equal importance, ensuring your concerns are heard and respected, irrespective of their nature.