iCanvas.com
reviews and complaints

At iCanvas.com, you'll find a delightful blend of high-quality canvas art prints and exceptional customer service. With a vast selection of artwork to choose from, iCanvas caters to diverse tastes and preferences. Customers have praised the superb customer service provided by iCanvas, highlighting their commitment to ensuring customer satisfaction. While some reviewers have mentioned minor issues with packaging and product quality, the majority of customers have expressed satisfaction with the overall experience. If you're looking to adorn your walls with beautiful art pieces and appreciate top-notch service, iCanvas.com is a great choice for your artistic needs.

Unfortunately, my husband did not like the picture that I had chosen, so I emailed the company to return it free of charge as long as the size was within a certain parameter. I emailed them twice and did not receive a response, so I decided to rate the company as they sent me a 'how would you rate us', so I did with a 2 out of 5 star rating. I heard from them right away with a refund. I shared with this department that they should have automatically responded that they were overwhelmed with the pandemic and would get back to me ASAP. That would have helped. The 5 stars is in response from the rating site.

I needed a print for Christmas but had noticed it could not get here until after Jan. 1; I did contact ICanvas and got a prompt reply so quickly. Yay! So happens I had already ordered the print, anyway, but had forgotten it was here... found it last night! I have purchased a few items from ICanvas in the past few months and have been very well-pleased with their speed of shipping, the variety of products offered, and the prices, too! Andy, the ICanvas rep was helpful and so pleasant and he didn't even laugh at me for being so forgetful, either... LOL So, all in all, this lady is one happy camper right now.

I gotta say, I was super impressed with iCanvas's customer service dude, Manny. This guy was lightning fast when it came to answering my e-mails, even with all the craziness goin' on with Covid-19. And not only was he quick, but he was also super friendly and professional. You could tell he really cared about helpin' me out! We were talkin' about a product I was interested in, and he went above and beyond to find different solutions for me. And in the end, he totally exceeded my expectations! I actually teach classes on how to provide excellent customer service, both to folks inside and outside a company. And let me tell ya, thanks to Manny, I'm gonna be using iCanvas as a prime example of how to treat customers right. Seriously, this guy deserves some recognition for how well he represents your organization. Thanks a ton!

I recently had the pleasure of purchasing some canvases from iCanvas, and I must say, I was blown away by the quality of their products. This was my first time dealing with iCanvas, but I can guarantee that it won't be my last. The canvases I received were absolutely remarkable, and I couldn't be more pleased with my purchase.

But what really sets iCanvas apart from other companies is their exceptional customer service. I was lucky enough to have "linked up" with Andy, and he went out of his way to ensure that I understood the different types of frames available. I must admit, I changed my mind several times about which canvases I wanted and how I wanted them framed, but Andy was incredibly patient with me throughout the entire process. He never once made me feel like I was wasting his time, and he was always willing to answer any questions I had.

In fact, I ended up making three separate purchases from iCanvas, and each time, Andy was there to guide me through the process. His knowledge and expertise were invaluable, and I can't thank him enough for his help.

Overall, I would highly recommend iCanvas to anyone looking for high-quality canvases and exceptional customer service. Their products are truly top-notch, and their staff is second to none. Thank you, iCanvas, for a wonderful experience!

Their canvases may be alright, but when it comes to their framed art, it's a whole different story. I gotta say, the quality of their framing is pretty subpar. Sure, the print itself might look nice, but the framing is just not up to par. The mat looks like it's made out of plain old paper, and the hardware is flimsy and bends way too easily. I mean, come on, one of the pieces actually came out when I tried to tighten the wire to hang the print! I had to use another nail and screw it in myself. What a hassle!

Normally, I go to various locations to buy prints and have them custom framed, which can be pretty pricey. But I thought I'd give iCanvas a try and save some money. Boy, was I wrong. Even at 60% off, the workmanship is just not worth the price. I'm pretty disappointed, to be honest. I definitely won't be purchasing artwork and having it framed here again.

I recently had an experience with iCanvas that left me feeling frustrated and disappointed. I ordered a print from their website two weeks before Christmas, and was reassured by their promise of "guaranteed Christmas delivery." However, when the item failed to arrive, I reached out to the company for assistance.

To my dismay, I was informed that the delay was due to shipping issues, and was promised that the item would be reshipped and arrive within seven days. Unfortunately, a week later, the item had still not been shipped, and I was left feeling frustrated and let down by the company's lack of follow-through.

To make matters worse, iCanvas offered me no compensation for their failure to meet their original guarantee, and had already broken their word on a revised delivery date. As a customer, I couldn't help but wonder: what is a guarantee worth if it isn't backed up by any sort of action or compensation?

While I understand that unforeseen circumstances can sometimes cause delays, I was disappointed by the lack of accountability and customer service demonstrated by iCanvas in this situation. Despite their promises, they failed to deliver on their commitments, leaving me feeling frustrated and let down.

Overall, while I appreciate the quality of the products offered by iCanvas, I would caution potential customers to be wary of their guarantees and promises, and to be prepared for potential delays or issues with shipping and delivery.

The prints from iCanvas are just amazing! The quality is top-notch and the selection is huge! I was blown away by the variety of prints available on their website. I was able to find exactly what I was looking for and more!

The shipping was pretty fast, especially considering the current situation with Covid. I was pleasantly surprised by how quickly my order arrived. And the packaging was really secure, which was great because I was worried about the prints getting damaged during transit.

I did have a couple of issues with my orders, but the customer service team at iCanvas was really helpful and responsive. Matt, in particular, was amazing! He took care of my issues promptly and went above and beyond to make sure I was satisfied with the outcome.

One of the issues was my own fault - I had measured incorrectly and ordered the wrong size print. But Matt was able to quickly arrange for a credit and get the correct size shipped out to me. I was so impressed with how smoothly everything went!

Overall, I am really impressed with iCanvas. Their service and products are of such high quality, and their customer service is top-notch. I will definitely be using them again in the future!

I recently purchased two canvas prints from iCanvas and I must say, I was quite impressed with their service. Although one of the frames had a bit of damage caused by the shippers, the communication from iCanvas was great right from the moment I placed my order. They kept me informed about the stage my print was at, the shipping process, and even gave me an approximate delivery date.

What really stood out to me was their dedication to customer service. They made sure to keep in touch with me throughout the entire process, ensuring that I was happy with the service. Once the shipment was delivered, they followed through with their promise of taking care of the small frame damage to my satisfaction.

As someone who values good customer service, I must say that iCanvas covered that aspect quite well. I have already ordered another canvas print from them and I am looking forward to receiving it. I am confident that it will be of the same high quality as my previous purchase.

Overall, I would highly recommend iCanvas to anyone looking to purchase canvas prints. You can purchase with confidence knowing that you will be taken care of during the whole process. Thank you, iCanvas, for providing such great service!

I recently moved into a new home and have been on the hunt for some beautiful canvas art to decorate my walls. I searched high and low on popular online shops such as Wayfair and Overstock, but I couldn't find anything that really caught my eye. That's when I stumbled upon iCanvas, and I'm so glad I did!

At first, I was a bit hesitant to purchase from a store I had never heard of before. But after reading some positive reviews online, I decided to take a chance. And boy, am I glad I did! iCanvas has an incredible selection of canvas art, and I was able to find something that was both unique and affordable.

One of the things I love about iCanvas is the option to split a larger canvas into three separate panels. This was perfect for me, as I was looking for something on a larger scale but didn't want it to be too overwhelming. I was also pleasantly surprised by the steep discount I received on my purchase. My 40X60 canvas would have cost almost $500, but thanks to the discounts available on their site, I was able to snag it for just $150!

When my canvas arrived, I was impressed by how well-packaged it was. It arrived in perfect condition, and I was thrilled to finally hang it up on my wall. The quality of the canvas is top-notch, and the colors are even more vibrant in person than they were on the website.

Overall, I would highly recommend iCanvas to anyone looking for beautiful canvas art at an affordable price. The selection is incredible, the discounts are generous, and the quality is unbeatable. I will definitely be a repeat customer in the future!

Obama is my favorite first lady, so when I saw her portrait on iCanvas, I had to have it. The quality of the canvas is top-notch, and the colors are so vibrant that it looks like it was painted yesterday. The canvas is stretched tightly over the frame, and the staples are so heavy-duty that I had to use a screwdriver to pry them out of the box. But that's a good thing because it means that the art is well-protected during shipping.

The packaging is so sturdy that I could use it as a storage box if I wanted to. And the fact that the art is ready to hang with included hardware is a huge plus. I don't have to worry about finding the right size frame or spending extra money on framing. I can just hang it up and enjoy it.

I've also used iCanvas to send art as gifts to my nieces and nephews. It's so much easier than buying a frame and shipping it separately. And the fact that the art is already framed means that they're more likely to hang it up in their rooms and enjoy it.

Overall, I'm very impressed with iCanvas. The selection of art is amazing, the quality is top-notch, and the convenience of having it ready to hang is unbeatable. I highly recommend it to anyone looking for high-quality art at an affordable price.

I recently ordered a canvas from iCanvas and unfortunately, it arrived completely broken. Both the outer and inner frame were shattered, which was not surprising given the flimsy packaging it came in. However, I was pleased to receive a replacement canvas a week later.

To my disappointment, both the replacement canvas and the original canvas had the same manufacturing defect with some paint marking in the upper right corner. I reached out to iCanvas to inquire about this issue and was informed that it was not a defect. Apparently, iCanvas prints all of their canvases with mirrored edges to provide an extension for stretching the canvas material around the wooden frame.

While I appreciated the explanation, I was frustrated that I had never encountered this issue with other websites. When I brought this up to iCanvas, they simply reiterated that this was their standard printing process and did not offer any sort of credit or compensation for the inconvenience.

Overall, I would caution anyone ordering from iCanvas to be aware of this potential issue. While their canvases are of decent quality, the printing process may not be to everyone's liking.

iCanvas.com is the best! I had a problem with my order, but they went above and beyond to help me out. I wanted to get my wife a canvas that she saw at a store. I searched for it on Google and found it on iCanvas. I measured the wall where I wanted to hang it and ordered it. The canvas arrived quickly, but when we tried to hang it up, it didn't fit right. My wife was really upset, but I didn't want to return it because I thought it would be a hassle.

I decided to email iCanvas and see if they could help me out. They responded right away and told me to print a label and take it to a UPS store. I was surprised that they would pay for the return shipping, but I was even more surprised when they refunded me the difference in price between the two sizes! I couldn't believe it! They didn't have to do that, but they did it anyway.

I was really impressed with their customer service. They were so helpful and friendly. They made me feel like they really cared about me and my order. I would definitely recommend iCanvas to anyone who is looking for high-quality canvas prints. They have a great selection and their prices are very reasonable. Plus, their customer service is top-notch! Thank you, iCanvas, for everything!

icanvas.com is the worst! Their customer service is terrible and returns are super hard. They just send generic emails that don't help at all. Don't waste your time with them!

icanvas.com is not worth the money. The print was not put in the frame right and it was too big so it looked weird. The paper is thin and the frame is cheap. The plastic had a crack that was an inch long. The box it came in was good though. I tried to talk to the company but they didn't answer me.

icanvas.com is not a good place to buy art from. They haven't replied to my many messages asking to return a messed up version of "Starry Night". The copy they sent me looked like it was made by a beginner artist and the colors were all wrong. All I get in response are automatic emails that don't help at all, and when I call during business hours, the recording says they're not around.

I got some canvas prints in black and white but they came in blue green. I sent an email to customer support right away but it took them 5 business days to get back to me. I tried calling but all I got was a recording. There's no customer service at all, no phone or email, which is not cool. I had to file a chargeback with my Credit Card company. It's really disappointing, to be honest.

So, I ordered a custom print on 4/21 from iCanvas.com and paid for it. But guess what? I never got it! I emailed them three times, but no response. It's not just me, though. Lots of other people seem to be having the same problem. I'm so frustrated that I had to start a dispute with my bank to try and get my money back. Honestly, it feels like this whole thing might be a scam. It's such a shame! If you're thinking about ordering from them, be super careful. I definitely wouldn't recommend it.

iCanvas.com is a terrible place to buy art. It's too expensive and the art looks like it was made by a kid playing a video game with a blindfold on! I spent $3,000.00 on art from iCanvas.com and it was all useless. They don't have a customer service department to handle complaints and no one is ever available to talk about their bad work. If you buy from them, you'll definitely want to return it. Don't waste your time or money!

I've been using icanvas for two years now and I've made many purchases. Almost all of them were great, with amazing canvas art and frames. However, there was one order that didn't meet my expectations. I sent an email the same day I received it and got a response within two hours. They offered to send me a new set, but I asked for a refund instead. They refunded the full amount without asking me to ship it back. Today, I received more art and I love it. In my opinion, you can trust them. Just remember that one bad experience shouldn't ruin your opinion of the whole company!

com again. The shipping was fast though.

I recently ordered a picture from iCanvas.com and I have to say, the picture itself is pretty nice. However, the quality of the frame is just moderate to poor. It's not a real mat, which is a bit disappointing. I mean, I could have easily bought a better frame/mat at a chain craft store.

Despite this, I might still use the site to order a print in the future. But, I will definitely have it professionally framed. I don't think I'll ever buy another framed item from iCanvas.com again.

On the bright side, the shipping was pretty fast. So, if you're in a rush to get your order, you can count on them for that. Overall, I think iCanvas.com is an okay site to order from, but just be aware that the quality of the frame might not be up to par.

I recently made a purchase on iCanvas.com and I must say, I have mixed feelings about my experience. I ordered two paintings, one after the other, with both having the same delivery date of 1/3/20. However, I was disappointed to receive only one of the paintings on time, while the other one is now delayed until Monday. This is unacceptable, as I was expecting both paintings to arrive on the same day.

Despite this setback, I must admit that the paintings themselves are quite nice. However, I do feel that they are overpriced. I expected more for the amount of money I spent on them. Additionally, the promise of delivery by a certain date seems to be a bunch of lies. I was let down by the fact that one of my paintings did not arrive on time, despite the promise of delivery on the same day.

Overall, I have mixed feelings about my experience with iCanvas.com. While the paintings are nice, they are overpriced and the delivery promise seems to be unreliable. I hope that in the future, iCanvas.com can improve their delivery process and pricing to better serve their customers.

I've bought from iCanvas twice now, but I gotta say, I'm not too happy with my purchases. The first time I ordered, both canvases had some spots missing, which I had to fix up with a black marker. It was a bit of a bummer, but I figured it was just a one-off thing. Unfortunately, my recent framed print arrived with some of the metal fasteners bent inwards, so they were visible from the front. Not a great look, if you ask me. I'm not sure if I'll give iCanvas another go after this.

I had a really bad experience with iCanvas. I don't think I'll ever work with them again. They don't seem to care about quality control or running their business in a professional way. I'm not sure how they manage to stay in business. I ordered some canvases for a customer, but several of them arrived damaged. It was a real headache trying to sort everything out. In the end, I had to give up my fee just to keep my customer happy. Overall, it was a really terrible experience.

I recently bought a canvas from iCanvas and at first glance, it looked like it was going to be perfect. However, after hanging it on my wall, I noticed that there were some dense areas in certain spots and bulges in others. Additionally, there were little marks all over it that were not present in the advertisement I was shopping from. To make matters worse, the end pieces were not full size like they were supposed to be.

I'm hoping that the dense areas will eventually go away and that I can wipe off the smudges. Despite these issues, the canvas still looks nice on my wall and I'm happy with my purchase overall. However, I do wish that the quality control was better and that the canvas was closer to what was advertised.

I made an order for 2 different prints on September 15th, 2020 from iCanvas. The orders were shipped separately, which I knew was normal, but I received one package without any issues. However, the other package has been sitting at the UPS warehouse with no tracking since October 1st, 2020. I have sent many emails to iCanvas, but I have not received any response. I am very disappointed that there is no way to contact iCanvas to resolve this issue. It is frustrating to not have any updates on the whereabouts of my package and not being able to get in touch with anyone to help me. I hope that iCanvas can improve their customer service and communication in the future.

I recently ordered a canvas print from iCanvas and I must say, I was quite excited to receive it. I had fallen in love with a particular print on their website and decided to go for it. I ordered a large canvas, measuring 48 x 48 inches. When the canvas arrived, I was pleased to see that the box was undamaged. However, upon opening it, I noticed that there were no center supports and the canvas was sagging down the middle.

I was quite disappointed with the quality of the canvas, especially considering the price I paid for it. I reached out to iCanvas to express my concerns and was provided with a guide on how to fix the issue myself. While I appreciated the gesture, I couldn't help but feel let down by the lack of quality control on their end.

In terms of the print itself, I must say that the quality was on par with what you would find at any big box store. However, given the size of the canvas and the price I paid (which was almost triple the cost of a similar print at a big box store), I was expecting a higher level of quality.

Overall, I would say that my experience with iCanvas was a bit of a mixed bag. While I was pleased with the selection of prints available on their website, I was disappointed with the quality of the canvas itself. If you're looking for a unique print and don't mind paying a premium price, then iCanvas might be worth checking out. However, if you're looking for the best possible quality at a reasonable price, you might be better off looking elsewhere.

I recently bought an 8x10 canvas from iCanvas, featuring the iconic American Gothic painting with cats. The image itself is quite lovely, but I must say, the execution of the canvas left something to be desired. The sides of the canvas were wrapped with the same material as the front, but it was done in a rather sloppy manner. It honestly looks like something I could have picked up at a local craft fair, and for the price I paid, I was expecting a bit more finesse.

Another issue I had with the canvas was the hand in the painting. Instead of a human hand, I think it would have been much cuter if it were a cat's paw. But, to be fair, this is just my personal preference.

I will say that iCanvas did remake the canvas for me, and the corners do look better now. However, even with the improvements, it still feels like an unfinished piece to me. Overall, I'm a bit disappointed with my purchase, but I do appreciate the effort iCanvas put in to try and make it right.

I recently purchased some paintings from iCanvas and I must say, I am extremely disappointed. I spent over 200 dollars on these paintings and they look like something I could have done myself. The contrast is terrible and the colors are completely off. The longer I stare at them, the more I just want to cry. I had plans for my first home to be furnished and decorated after 2 long months and it will not be done thanks to iCanvas. The paintings will not match any of my furnishings and it just will not look complete without the beautiful art I thought I ordered.

I was really excited to receive my order from iCanvas, but now I regret it. The paintings are not at all what I expected and I feel like I wasted my money. I was hoping for something that would add some color and life to my home, but instead, I got something that looks like it was made by a child.

I am really disappointed in iCanvas and I would not recommend them to anyone. If you are looking for high-quality paintings, this is not the place to go. Save your money and look elsewhere. I wish I had done more research before making my purchase, but now I am stuck with these terrible paintings.

I recently made a purchase from iCanvas and I must say, I am not impressed with their customer service. It has been two whole weeks since I made my purchase and I have been trying to get in touch with them ever since. I have sent several emails but have received no response whatsoever. I even tried calling the number I found online but was met with a message saying that there were no available customer service representatives to assist me.

I am extremely worried about my order as I needed to change the shipping address before it was shipped out. However, it seems like it's going to be too late by the time they finally get back to me. This is really disappointing as I spent a lot of money on this painting and I was really looking forward to receiving it.

Overall, I would say that my experience with iCanvas has been quite frustrating. I understand that things can get busy sometimes, but it's really important for a company to have good customer service. I hope that they can improve in this area in the future so that other customers don't have to go through the same thing that I did.

icanvas.com is a total ripoff! The stuff they sell is garbage, and they don't even pack it right. My order came all busted up, and when I tried to return it, they wouldn't let me. They're a bunch of liars who don't care about their customers. Don't waste your money here!

I bought two canvas pics from iCanvas.com, but they didn't work out. So, I decided to return them. I've tried to get in touch with them thrice, but they're not responding to my calls or emails. I want my money back and need them to call me for instructions.

icanvas.com is a website where you can buy art. I had a problem with my order, it never arrived and I think someone stole it. I asked for a refund but the customer service is taking too long to answer me. I'm getting frustrated because I don't want to deal with this anymore. I don't blame UPS for this, so I don't want to open a claim against them.

I order a custom print canvas and got the rong print. I contacted them and they had me send pictures of what I got and a photo of what I actually ordered and paid for. They then sent me a new canvas but it was the same one they send earlier. Now I have two of the wrong canvas' and they havent responded at all. This is a really important gift and they wont respond.

I bought a huge Zen Forest canvas from iCanvas.com. They took my money, but I can't find my order in my history. I emailed them three times, but no answer. I called, but they said it's not business hours, even though it is. I need them to respond and tell me when it will be delivered ASAP! I'm really unhappy with their service. It's been a week and a half since I ordered it and I haven't gotten any confirmation.

I bought some art from iCanvas.com but didn't get a confirmation. When I got the painting, I realized it was too pink for my place. So, I emailed them about returning it. They said they'd give me a UPS label, but then nothing happened. I kept asking, but no response. Then, the customer service person stopped replying altogether. I can't return the painting or get my money back now. There's no phone number to call either.

bought an art print from this site and I wanna return it coz the framing is not good. They say they got Free Returns but I've been emailing them for weeks now to get the shipping label for free returns but they don't reply. I also asked if I can get my shipping cost back if I return it myself but they don't reply either. Their customer service is bad and they take too long to reply. I wanted to exchange it but they don't reply to that either. I don't wanna buy from them again coz they don't do what they say about free returns.