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IC Markets

IC Markets review: IC Markets deducted my profits.

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12:39 pm UTC
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IC Markets (Raw Trading Ltd), regulated by the Seychelles FSA under license SD018, withheld my $75,920.60 profit and disabled my account 80060420 without valid explanation or legal basis. I deposited $100,000 on July 3 and requested a withdrawal on July 23. On July 24, the platform requested extensive documentation, including wallet transaction videos, UID, registered email, KYC status, wallet ownership proof, and all withdrawal records with TXIDs. I submitted every item and the platform confirmed receipt. For 56 days afterward, they never requested additional materials, never identified any issue with my submissions, and never provided any progress update or explanation. Despite my explicit and firm objection, IC Markets forcibly deducted $75,920.60 in profits from my account and then disabled my account access entirely. I can no longer log in, cannot view my balance, and do not know if the remaining funds still exist. I have repeatedly contacted customer support and received only "under review, please wait" with no timeline. I request the FSA investigate Raw Trading Ltd, order the restoration of my account access, return the deducted $75,920.60 in profits, process my withdrawal immediately, and provide a written legal basis for both the deduction and the account closure. All evidence is available upon request.

Country of complaint: Seychelles

Desired outcome: Reverse your decision and refund the deducted profits to me immediately.

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