HT Media Shine review: Placment agency shine.com

I purchased multiple career services from Shine.com/Shine Learning (Resume Booster, Application Highlighter, Featured Profile – 90 days, Education Verification, Employment Verification, Negotiation Skills Course, and Communication Skills Course) across three separate transactions totaling ₹18,040, on 31st July and 1st August 2026:

Order CP692459 – ₹3,292 (31 July 2026)
Order CP692480 – ₹5,192 (1 August 2026)
Order CP692498 – ₹9,556 (1 August 2026)

These services were sold to me through high-pressure sales calls within less than 24 hours, without any clear upfront disclosure of the total combined cost before each purchase was processed.

On 2nd August 2026, I formally requested cancellation and full refund of all services via email. Despite multiple follow-ups on 3rd and 4th August 2026 — including a phone call and call recordings shared with their team — Shine has not processed my refund. Instead, they kept sending unrelated "service activation" and "follow-up" emails, without addressing my cancellation request.

I have all supporting evidence including payment invoices, transaction records, refund request emails, and call recordings. I have already filed a complaint with the National Consumer Helpline (Docket No. 9872353) and raised a dispute with my bank (IDFC FIRST Bank) as well.

Desired Outcome: Full refund of ₹18,040

Company Name: Shine.com / HT Media Limited
Amount Involved: ₹18,040