Hp India review: No receipt of gift! 55

i do not get my diwali offer. i had sent all required document on 25-11-2011.
why do not i get my voucher?
please give answer me urgent

My story is the same. I won an emergency mobile charger in HP spin and win contest on july2010. Today is september 18th 2010.

Inspite of repeated calls and reminders I have not yet received my gift. HP is cheating customers and making a fool out of them...

They have nothing called customer service after they have sold a product. ZERO accountability. BAD service.

Dear Sir,

I have purchased a desktop (model : a6710in, s/n INA84703CJ) from Radhika Associates shop no-17, Birla market Renukoot Sonbhadra UP in March Ist week.
I have recieved only UPS through Overnite Express courier on dated
19/08/2009, but not recieved the PRINTER till now. Company promise that offer will receive within five weeks. But one year is past and I have not received the offer, why?
Please clear what is the status of my PRINTER and in how many days I will receive? Please do the needful action as earliest possible.

FILE NO- 99854
RE NO – [protected]

Thanks!

Regards!

(SANJAY KUMAR SRIVASTAVA)
Qtr No- I-844
HINDALCO COLONY, RENUKOOT
Distt- SONBHADRA (UP)
MOB: [protected] / [protected]
E-MAIL- sanjaykumarsri@rediffmail.com

I had bought my hp pavillion laptop and i had sent all the required documents to the redemption cell and i have not received my gift till now. i had sent DD of Rs1500 on 22nd may 2009. btt i'm not received any gift or response from HP REDEMPTION CELL. i called that place many times and they keep on asking me wait 2 weeks-wait 2 weeks we have no stock. what the rubbish is this. plzzz take some strict action and do something soon otherwise plz return my money back..do somthing

I'm Lakhvir singh from Punjab. I have purchased one hp Laptop and then as per the instructions received in e-mail from hp, have duly submitted the signed and stamped with d/d of rs. 1500/- ea to hp redemption cell, integrated solutions pvt ltd, Nehru place new Delhi on 22nd MAY 2009.but it has been more than 2 Months and neither i have received any confirmation nor any correspondence from them...When i contact with HP redemption cell they didn't gave proper response. i'm totally dissatisfy with HP's services. Please do something as soon...

sir/mam, this bis astyabrata kumar mohapatra on of your exsting customer, i had purchased a laptop of model 1211TU of hp pavallon, i was commited that i got a moto mobile if i send you the required document with a bank draft worth 3999.but till now already two months had gone but i am not receive any type of gift or assurance, iwas gave a complain before some days which identification no-CCHSAP220969, BUT TILL NOW I WAS NOT FOUND ANY REPLY FROM YOU, my redemption code is ET4C9N2FXR.PLEASE GIVE ME AN IMMIDIATE REPLY.

This is another fraud of HP. I bought a HP Laptop on 9th January 2009. As per HP Promotion scheme I am supposed to get one Degital Kodak Camera. I comply with all the conditions and send DD of Rs.1299/- alongwith the necessary documents to HP Redemption Cell on the 12th Janaury 2009. HP Redemption Cell duly acknowledge receipt of the DD and assured me to despatch the gift within one month. But till now, more than half-of the year have passed, nothing is being done. I remind the HP Redemption Cell several times, but they are giving one or other excuses each time I contacted them. Is there any body who could settle my grevience. Please help me, my de tials are below:
Name: Tohkholal Khongsai
Address: NEHU Central Library
North Eastern Hill University
PO NEHU Campus, Shillong-793022
email: tkhongsai@rediffmail.com

Notebook Serial No.CND839363J
SID No.563162
Product purchased: Compaq Presario Cq40-108Tu Notebook
Date of purchase: 9th Janaury 2009
Date of claim registration: 12th January 2009

adress: 195/6, kasidih, sakchi,
jamshedpur,
tatanagar,
pin-831001.
JHARKHAND.
ph-[protected].[protected].
my redemption code:ENEJJQ1HZX
I have not recieve free gift after sending original barcode product serial no. sticker and DD of Rs.1299.00 through courier on 5.1.2009.Since 107 days, purchase laptop on 31.12.2008 CQ60-104tu.Till now have not got any response.

kindly i request you to look into the matter and take action.

does these complains are being noticed by the concerned company. I had purchased a hp notebook on dated 23/01/09 and sent a dd of rs.1499 on date 29/01/09 against dd no.248985 of SBI as promised by the HP company to send an assured free gift of home theatre. But till now i am in non receipt of said gift. ranjangupta2183@yahoo.in

Dear sir,

I recently purchased one desktop sg 3630 which had the offer of free ups and pinter.I did regiter on the website with the redemtio code:JAAZIHI73B and also sent all the required documents, copy of which is still with me, along with the Rs.999 draft.However I have not recieved any communication from them.Please try and get my money(DD) back atleast form the fraudulent company.

Regards
Prasant

i agree with the above complaints
i bought the laptop and i was promised with the gift of kodak digital camera and i have not yet received my camera after giving rs 1299 as draft. i got the mail from their side that they have dispatched my camera. i don't know how much they want to trouble people out here by setting fake promises.
regards
lalit

Dear Sir,
This is vishal singh from sonipat waiting for so long for the
gift of UPS as i couldnt receive it yet. So you are kindly requested to sendthe said item as soon as possible. It is really unbecoming of good customer services of HP.
vishal singh

i have a hp f2235 printer want to know cartidge/ink cost and how many pages can be printed? does it cost same on xerox and printing?

From
Prasanth M Francis,
Prasanth Villa,
Paranthal PO, Adoor
Kerala 689 518. India
prasanthmfrancis@yahoo.com

To
The Manager
Hp printer support
Dear sir
I have an hp F300 series (all in one) ink jet printer, and I brought it from Nortech Computers, Adoor, on the year 2007. Last week it gets damaged. The fault was the PCB get damaged (one IC burned out, chip no. SN104961P [protected], Power supply section). I contact the following hp authorized service centre.
(Enness Corporation
T.C.27/1185, Kulirma, Vanchiyoor Pattoor Road,
Vanchiyoor.P.O.
Thiruvananthapuram 695035
Kerala
Contact Nos: [protected], 3201851
Email: trivandrumsvc@ennessindia.com
And
Redington India Ltd
C/O Langate Systems, T.C 15/1055,
GNA-4, Opp.Cotton Hill School
Thiruvananthapuram 695014
Kerala
Contact Nos: [protected], 2338668
Email: langatesystems@vsnl.com
But I got an unsatisfied replay that now hp would not provide the spare parts and it is better to dispose the old one and buy a new one. That means hp has no consideration in customer’s satisfaction. I am not a rich man to buy a new printer every year. I hope, I will get a replay from you to overcome my problem as early as possible.
Yours faithfully
Sd/-
Prasanth M Francis

Sir

With reference your e-mail dated 23.01.2009 that the required information is given below and necessary action may kindly be taken that I can get my Gift.

1- product model-dv4-1131TX

2- Product serial no- CND8395H6V

3- Date of Purchage - 30th November 2008 ( 30.11.2008)

4-Redeption Code- CPIVGRG2WS.

Thank

From Chandra Bhanu Pradhan.
Date-06.03.2009.

i hav hp pavilion laptop i belong to chennai my problm is i want original recovery dvd as my lappl is not able to read any oter language i struggled a lot by roaming across customer care centers i hav waranty to plz seee to solve this

i bought 1 no. 27B HP Cartg. Everyday (Black) from your authorised shop "New India Business Machines, 18 B N Road Lal Bagh Lucknow, as per invoice no. NIBM/RETAIL/979 Dtd. 10/9/2008. I have taken only 40 to 45 copy till date this Cartg. are showing problem. we are using this type of cartg. so many times and we have take out 500 to 600 copy of same cartg. previously.I had visited your HP service centre, "INGRAM MICRO INDIA PVT. LTD. 7 WAY LANE ASHOK MARG lUCKNOW, Where Mr. Ashawani Kumar on reception this gentlemen with out taking my complaint reject the said cartage and behave very bad with me.Sir i am your customer since last five years and use almost HP Product this time your product and your service centre man really hurt me. This is my request to look my complaint seriously otherwise i am going to take legal action . thanks

Dear Sir,
It is very unfortunate that a company of your repute is misleading the customer with false information. Below is the waranty report of my product copiied from your official website. It is very much active and live.

Due to your misleading information i suffered tremendous mental torture and finiancial losses. I request you to solve my problem at the eariest. I will make sure that I will exercise all my consumer right laid down by Govt. of United States Of America And Govt. Of Republic Of India.

You are personally responsible for my irrepairable losses. I am sending the copy of your irresponsible mail in black and white to the top H-P authorities in U.S. and India.

Regards

Ranjan Kumar

13/14 Shiv Ganga

New Choudhary Tola

Patna - 800006, Bihar, India

Ph-+[protected]

Result 1 of 1

Serial Number CNF75111GO
Product Number KC412UA
Product Description HP Pavilion dv6775us NB PC ALL
Date of Warranty Check 22 Nov 2008

--------------------------------------------------------------------------------

Warranty Type Base Warranty

Wty: HP HW Maintenance Offsite Support
Status Active
Start Date 27 Dec 2007
End Date 24 Feb 2009
Service Level Std Office Hrs Std Office Days, Standard Parts Logistics, Standard Material Handling, Global Coverage, Std Office Hrs Std Office Days, HP Ships to Customer Site, No Usage Limitation, Pickup by HP, 5 Business Days Turn-Around
Deliverables Offsite Support & Materials
Hardware Problem Diagnosis

Wty: HP Support for Initial Setup
Status Active
Start Date 27 Dec 2007
End Date 24 Feb 2009
Service Level NextAvail TechResource Remote, Std Office Hrs Std Office Days, Unlimited Named Callers, 2 Hr Remote Response
Deliverables Initial Setup Assistance

--------------------------------------------------------------------------------
From: rajatranjan@hotmail.com
To: apj_active_mail@hp.com
Subject: RE: Email Support
Date: Thu, 20 Nov 2008 14:40:58 +0530

D/Sir,
I bought this ( Hp Pavilio dv-6775us) from M/s.FAR'S ELECTRONICS, Store #23, Houston; 10241 North freeway I-45 (U.S.A.), Customer # [protected] on Jan.-01-2008.
I don't understand how it is become out of warranty! How customer will come to know about your product serial no. is within warranty period or not at the time of purchasing.
The warranty should be cover from the date of purchase, so my laptop still within warranty period, so, pls. provide me recovery disk without any extra charges.
Your kind cooperation will be appreciated.
Brgds.
Ranjan Kumar

===================================================================================
> Date: Fri, 14 Nov 2008 05:18:14 +0000
> Subject: Email Support
> To: rajatranjan@hotmail.com
> From: APJ_ACTIVE_MAIL@hp.com
>
> Thank you for contacting Hewlett-Packard.
>
>
>
> This is in response to your e-mail regarding the .
>
>
>
> Hello Ranjan,
>
> Thank you for contacting Hewlett-Packard’s Solutions Center.
>
> This is in response to your e-mail regarding HP Pavilion dv6775us Notebook PC .
>
> Firstly, I truly apologize for the delay and regret the inconvenience caused.
>
> I understand that you require the recovery disk for the notebook.
>
> Ranjan, as per the serial number of the notebook that you have provided the notebook is out of warranty. Due to which am not able to ship you the recovery disk.
>
> To avail the recovery disk for the notebook, please get in touch with HP Authorized Service Center in your locality.
>
> Please refer the following link to locate the HP Authorized Service Center in your locality.
>
> http://216.198.210.216/(S(dwnso4qlykd5poivb2uftz45))/hp/srfr/srfr_search.aspx
>
>
>
> Once again, I thank you for contacting Hewlett-Packard's Solutions Center.
>
>
> Regards,
>
> Rakesh R
> Technical Support Engineer - PSG Portable
>
> "Our aim is to deliver best in class customer service".
>
> Do help share feedback or any concerns with my Manager by mailing us at: roshan.dsouza@hp.com
>
>
>
>
>
> Sincerely,
>
> HP Email Support
>
>
>
> Please include the following identifier in the subject line of all future correspondence relating to this ticket.
>
>
>
> Incident ID: >

I have hp compaq 6270s lapy . dim display problem was created after 10 days of bring. I went to hp service centre. they told me that your lcd screen wiil be change and screen are not available in hp stock from 25 days.

Dear sir,

My ComplaintID is [protected]. I have logged the complaint on 4th Nov'08. I have nx6120 Laptop. It's Motherboard has to be changed. My warranty Period expires on 19 december'08. I have called so many times Digitek e-Services for the problem. But they are saying we will send engineer today or tomarrow. They are keep on suspending my problem. I have lot of work to do. Please resolve my problem. It's URGENT. I am from Delhi

Dear Sir

We have purchased HP Pavillion Notebook dv51106AX on dated 08.10.08 and as per scheme you have to issue us a KODAK EASY SHARE C813 CAMERA. We have already submitted the following documents as mentioned below:-

1. One cheque of State Bank of Hyderabad bearing no.915090 dated 10.10.2008 of Rs.990.00
2. S.No.- CNF8341NHY(Original)
3. Invoice no.CLNP-1008-203(Photocopy)
4. Redemption Code no.-3334BLKARF (Registration dated 10.10.2008)

Till date I have not received any reply from your side and the number given by you 011-[protected] is unattended

Please reply me ASAP or contact me at phone no. [protected].

Thanks & Regards

UTPAL PAL

An HP printer - HP OJ PRO L 7580, serial no. MY824631JX was bought from AXIS Computech & Peripheral, Lajpat nagar, new Delhi, India on 19th April'08.

"Carepaq" for the above printer was opted for on 24th Sept'08 after paying Rs.3, 350/-.

Due to some printing fault - Regular complaints are being made for the last almost one month. We were sold the so called "Carepaq" with a promise that the complaint will be looked after faster.

On the pretext of False promises - HP is loosing its credibility through their so called -After Sales Support associates.

I will be forced to take a legal action, in case the "Promises made on behalf of HP are not taken care of.

The complaints were made to :
Mr. Ronak- AXIS Computech & Peripheral
G 28 Second Floor, Lajpat Nagar II, New Delhi 110024. Tel. 011 [protected], [protected], Mobile - [protected].

Romesh Sapra

my redemption has been alloted way back in July 08 and Rs 500 cheque has been debited. not received any gift

I have purchase a deskjet all in one printer which is model f2235. I have cartirage tri colour (22 no.) problems. The tri colour cartirage ink is dry when I open the packet but black cartirage is ok.

So, I want to replace of my tri colour cartirage.

HP 22 No.
Cartirage No.- C9352g
Cartirage Exp.Date 17-06-2010

Thanking you,

I have also suffered. Inspite of comleting all the formalities, followed by an e-mail sent to HP, I have been deprived of having a free telephone set as envisaged in the terms of purchase of hp photosmart printer 4100 series.

Thereafter, I left sending reminder.

J. S. Prasad, Retd. Professor and Head, LNMU
Perofessors' Colony, Hanumanganj
Mishratola
Darbhanga 846004
India

I am using HP’s Pavillion 5000 notebook from the past two years. Since the battery was not providing a good backup, I decided to replace the old battery.
I approached one of HP’s authorized service centres at Ernakulam in Kerala. The name and address of the centre are as follows:
Nortech Infonet Pvtltd,
Nortech House, Arakkakadavu road,
Edapally road, cochin-682024
When I bought the laptop, I asked them to provide the warranty card of the newly replaced battery. Since I am working in Calicut, they told me that it would be couriered to me shortly.
A week has gone and I have received only the retail invoice of the material purchased from their shop. When contacted, they refused to provide me the warranty card of the battery purchased from their centre. Instead, they used contemptuous words against me and asked me not to disturb them for the warranty card.
The retail invoice Number is: INV-2/[protected]
Invoice Date: 25/09/08
Order date: 20/09/08
Price mentioned : Rs5982/only

Customer getting a bad service as well as being abused by the company to whom the customer is giving business is a shame on a company like HP.
So, I request you to kindly send to me the said papers.
If the warranty papers of the battery are not sent to me in a week’s time, then I will not hesitate to move to court against HP and its service centre.A wrist watch bought for a mere Rs700 will have its warranty papers along with it .

Regards,
Madhu.nair

After several complaints and followups, HP redemption cell wrote to me on 28th July mentioning that the gift will be delivered earliest by 16th Aug. But it seems 16th Aug 08 has not come for them.

Karthik
___________________________________________________________________________
Dear customer,

SID - 462404

Redemption code - U6Q862B97H

We would like to inform you that the claim documents has reached us on 16/Jun/2008 and it is approved for the gift of Digital Wireless Music Receiver. The due date of delivery of the gift is 16/Aug/2008.

Please feel free to write to us for any further clarification.

HP Redemptions

S O L U T I O N S | D I G I T A S

1st Floor, A - 2, Okhla Phase 1 | New Delhi - 110020 | India

Office: +( 91) 11 [protected] | Email: hpredemptions@digitas.com

I haven't got the any reply on the HP redemption even after sending Cheque of Rs.500/-.Also the cust.care for gift is fake as nobody is picking the phone.Is there a way by which we can sue HP on this fake promotions?

Dear Sir/Madam
my complaind id - [protected] aganist printer m 5025 mfp
we had purchased the printer on [protected], the printer was not working on arrival, as a principle the company needs to replace it in the first place, then your engineer comes and changes the formatter, we agreed to get it changed trusting that the printer won’t have any problem and being a genuine customer. After working for 1 day now printer is giving fuser problem, your engineer has come and says fuser needs to be replaced, please note we are not going to get any part change or replaced, we need a replacement printer. And of you cannot give it please put it in writing.if today printer not replaced you tommorow. i am purchasing new printer panasonic.And not accept hp printer.IT is last warning my site.

Dear Sir,
I logged a complain of Mouse That Complain no . is [protected] on date 06/05/08.pls help me

Sir,
I had bought an HP pavillion DV6226TX about 10 months ago.

My laptop was heating a lot and the infrared remote control had also stopped working.
I went to the HP service centre in Safdarjung Enclave, Delhi on 26th March 2008 and got my laptop checked.
My job id is T803/N200.

I was worried about the heating problem but still the service person did not agree that the laptop was heating. I asked him to clean up the laptop and assemble it again.
I was told to come after 3-4 days as spare parts took 3-4 days of shipping.
The remote was replaced but when I cheked the machine my bluetooth had stopped functioning. I reported the problem to the person there.
I was told that the motherboard needs to be replaced. I handed over the machine again and since them I am calling the service centre everyday and I get teh same reply that the spare parts have not come yet.

Its been 14 days since I gave my laptop for repairs. I need to fly to Mumbai on 10th morning. What will I do if dont get the laptop till then.

I suggest the service centres should stock some frequently required spareparts. Also If a spare part is not available, the machine should be returned to the customer and he should be informed when the part comes. so that he can continue to work on the computer while he waits for the part.
Also, servicemen should be more trained so that they do not damage parts which were working properly before the machine came to them.

Thanks

Hello Mr Doraisamy,
I would like to know if you have purchased a laptop from your own company and it never worked for more than 20 days at a stretch before going to the repairs. how would you feel?
Well thats true literally without any exaggeration because in past one year of purchase the laptop has gone for hardware repair 11 times not to mention the DOA which happened the very next day of purchase of this laptop which is mentioned on my sales receipt and I do retain the documentation for filing the complaint in consumer court. and before I get all my sleeves up and get after you with all my resources I though I should let you know so you might wanna refund me my money or at-least show me a little courtesy of replacing it something that works. I am sorry to sound so sarcastic but as you may understand laptop is still a luxury to many indian homes and I think I have been robbed of the 42000 bucks which I spent on this lemon...
so below is some number stuff you may need just in case you have some intention of doing something about it. because i will not leave this thing and accept it as my fate and i will pursue this to the very end untill i get either a compensation by judiciary or a replacement or refund by you.

Sincerely,
Pankaj Chhabra
cso number [protected]

model number : v6000
S/N cns7073pkh

previous complaint number : CCHSAP135573

i have a laser printer of hp 3030 series. 3 in 1 . i am very said that if any problem comes in my printer than its repair and parts are not available in your stocks. or if available than it is very much costly which is not affordable by every person. and i want the list of hp printer service centres of delhi so that i will discuss them my problem from your representative about my problem.
so please send me the service centres address and telephone numbers. so that i solute my problem.

Sue HP here :

http://www.consumercomplaints.in/complaints/hp-compaq-nx6120-c28796.html

The consumer court is looking into it. We should all support the customer whos taken them to court, i’m doing my bit!

I have a gas connection in bangalore. I have not booked gas for three months. Last time i had booked gas in the month of october. but some one is issuing gas by using my consumer no in every month. That is a problem for me. Can you tell me how I block that culprit for issuing the gas. Gas conection is Shibasish Nandi. Please help me.
gas agency address given below.
#150/1 & 2
Hosur Road
Koramangala
Bangalore - 560034
Landmark: Near Check Post
Phone: 080-[protected]

this is with reference to the laptop bought in the mnth of november...

address:45/6,kargil mansion,
munusamy st,
venkatesh nagar,
virugambakkam,chennai-60 092

my redemption code: X9Z4LKHM71

we have been promised a TV tuner package if we sent original barcode product serial no. sticker and DD of Rs.600. Accordingly we have sent by courier the same on 14nov2007. As on date we dint get any response...

kindly i request to look into it and take actions

I TOO HAD THE BITTER EXPERIANCE; Ihad bought HP presario note book .six months after the screen had complaint, which was not set right even after 30 days.

i have not get my free gifts after 3 months.i have no any customer care no.

i've purchased a hp pavilion 2519 tu laptop . i've also sent dd of 500/- for receiving ipod before 4 months.
but i haven't received the ipod till noe ven though i've got confirmation e-mail from them. pls help me in getting that gift from them

I PURCHASED A NEW HP COMPUTER @ A FRYS STORE IN LASVEGAS NV. SENT IN ALL REQUESTED SALE SLIPS PROOF OF PURCHASE DOCUMENTS TWICE AND AM REFUSED THE ADVERTISED $50.00 REBATE . THIS IS DEFINITELY THE LAST PURCHASE I WILL MAKE WITH H.P THE REBATE ADVERTISEMENT TURNED OUT TO BE NOTHING BUT A SCAM!