CB Hotels and Accommodations HotelPlanner.com Complaints #2-21

HotelPlanner.com review: Pricing on HotelPlanner for Canadian customers

Confused Bride of CA

Apr 08, 2026 2:29 pm UTC

Featured review

Prices for all the Canadian hotels displayed (the city where I live Saskatoon, Saskatchewan) are quoted in $US so the prices look amazing. Nowhere does it says $US. I accepted a quotation of $122 only to learn it is actually $176 $CDN. The representative at the hotel had no idea I was quoted $122. There is also no opportunity to specify early checkin. Checkin time is 3pm, which is when our wedding starts. I would not use the app again.

Desired outcome: Display prices in local currency.

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