Holiday Savers — They took my money without my consent for 8 months
I signed up with Holiday Savers and their partnered team, they promised to send me email offers and a package to my door, never received anything. I had 14 days to cancel from the beginning of sign up. I cancelled on the 8th day and the company said I didn't cancel at all. It wasn't until nearly 8 months later when I was checking my telephone banking and realized that money had been disappearing out of my account. I further looked into it and low and behold they've been taking $17.83 out of my account July-Feb. When I called back Feb 11, 2017 I spoke to a "supervisor" and he said my account wasn't cancelled at all and he cancelled it and would refund me $17.83X8 months and it would take 5-10 business days. I got $17.38X2 returned within 4-5 days. I called back today Feb 27, 2017 and they told me they don't do refunds for anyone. When I asked them to go back and listen to the voice recording on specific dates that I called, I was informed they don't do recording, when I questioned it and said "I thought you do quality assurance recording", the rep wanted to end the call. No satisfaction what so ever! I cancelled and called back to make sure it was cancelled every time they said I didn't call, but I have witnesses every time I've called, the phone has always been on speaker. This place needs to be looked into!