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Hefei Greenpool Trading Co., Ltd.
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1.0 2 Complaints
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Hefei Greenpool Trading Co., Ltd. complaints 2

How responsive is Hefei Greenpool Trading Co., Ltd.'s customer service?

0 Resolved
2 Unresolved

Total complaints: 2

Resolved complaints: 0 (0%)

Unresolved complaints: 2 (100%)

Absolutely frustrating 🫠
It's quite possible that Hefei Greenpool Trading Co., Ltd. is not aware of the complaints or rarely monitors their existence because we find it hard to believe they don't care about their customers. We advise reviewers to be very careful and have a backup plan if their issue isn't addressed. Check out other unresolved complaints on ComplaintsBoard to avoid problems caused by Hefei Greenpool Trading Co., Ltd.'s silence.
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cost of product custom duty customers delivery mails messages quality response shipping cost shopping trolley bags
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A
2:05 am EDT

Hefei Greenpool Trading Co., Ltd. Shopping Trolley Bag in Awful condition

I am owner of Accordant Traders and Company having IEC License using which I ordered 1000 Shopping Trolley Bags from HEFEI GREENPOOL TRADING CO., LTD. China.
The quality of product at the time of delivery after giving full and final amount was so bad that I got all my 1000 pieces back from my customers and I had to return whole amount.
I am trying to contact the company regarding the same but I am not getting an response as they are not replying to my mails and messages.
I spent 2, 31, 665 towards cost of product, shipping cost 67, 078, custom duty 67, 948 and other charges 56, 125 = Total 4, 22, 816 towards the purchase of 1000 pieces which are now lying as scrap to me.
Please help me as I got a total loss of whole amount I invested in this import trade and sales in the local Indian Market.
Issues faced by customers:
1. Trolley frame is very light in weight.
2. Trolley bag is in-appropriate in size.
3. Wheels are not durable.
4. Basic purpose of the product is not fulfilled.
Please look into the matter.

Thanks
Arpan Aggarwal
Accordant Traders and Company

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A
9:59 am EDT

Hefei Greenpool Trading Co., Ltd. Very Bad Quality of Product delivered(Shopping Trolley Bag)

I am owner of Accordant Traders and Company having IEC License using which I ordered 1000 Shopping Trolley Bags from HEFEI GREENPOOL TRADING CO., LTD. China.
The quality of product at the time of delivery after giving full and final amount was so bad that I got all my 1000 pieces back from my customers and I had to return whole amount.
I am trying to contact the company regarding the same but I am not getting an response as they are not replying to my mails and messages.
I spent 2, 31, 665 towards cost of product, shipping cost 67, 078, custom duty 67, 948 and other charges 56, 125 = Total 4, 22, 816 towards the purchase of 1000 pieces which are now lying as scrap to me.
Please help me as I got a total loss of whole amount I invested in this import trade and sales in the local Indian Market.
Issues faced by customers:
1. Trolley frame is very light in weight.
2. Trolley bag is in-appropriate in size.
3. Wheels are not durable.
4. Basic purpose of the product is not fulfilled.
Please look into the matter.

Thanks
Arpan Aggarwal
Accordant Traders and Company
[protected]@gmail.com
[protected], [protected]

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Overview of Hefei Greenpool Trading Co., Ltd. complaint handling

Hefei Greenpool Trading Co., Ltd. reviews first appeared on Complaints Board on Sep 12, 2015. The latest review Shopping Trolley Bag in Awful condition was posted on Sep 18, 2015. Hefei Greenpool Trading Co., Ltd. has an average consumer rating of 1 stars from 2 reviews. Hefei Greenpool Trading Co., Ltd. has resolved 0 complaints.
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  1. Hefei Greenpool Trading Co., Ltd. contacts

  2. Hefei Greenpool Trading Co., Ltd. phone numbers
    +86 551 6352 2442
    +86 551 6352 2442
    Click up if you have successfully reached Hefei Greenpool Trading Co., Ltd. by calling +86 551 6352 2442 phone number 0 0 users reported that they have successfully reached Hefei Greenpool Trading Co., Ltd. by calling +86 551 6352 2442 phone number Click down if you have unsuccessfully reached Hefei Greenpool Trading Co., Ltd. by calling +86 551 6352 2442 phone number 0 0 users reported that they have UNsuccessfully reached Hefei Greenpool Trading Co., Ltd. by calling +86 551 6352 2442 phone number
  3. Hefei Greenpool Trading Co., Ltd. address
    #614, Ziyoucang plaza, Jinzhai south road, Hefei, 230022, China
  4. Hefei Greenpool Trading Co., Ltd. social media
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