The complaint has been investigated and
resolved to the customer's satisfactionResolved HealthSource Chiropractic — Scam
resolved to the customer's satisfaction
For anyone looking to buy a Healthsource Chiropractic franchise; I have one word for you...SCAM! Recently I quit as a massage therapist from a Healthsource in IL. Everything is scripted; from the greetings you give the patients to the treatment plans. Healhsource has a generic formula that they use on all the patients depending on what issue you have. For instance: if you come in with problems with a stiff neck or a herniated disk
in your cervical vertabrae; all the "so called" physical therapy is exactly the same for the two. The exercises and stretches are no different (in a certain area) for the various injuries and illnesses. The therapy is not tailored to your own specific needs and biomechanics, despite what they tell you. Also many of the massage therapist on staff were not licensed(you have to have a license in IL) and had no background in massage therapy. They would literally just start massaging an area without knowing what or why they are doing it. Also they had unqualified exercise therapist performing physical therapy duties, which is illegal in IL. The goal of the clinic was to pack as many patients in there at one time and rack up the units per individual. You could be on a tredmill for a 1/2 hr warming-up just so they can bill for an extra unit. You could also be stretching the same muscle for a 1/2 hr, just so they could bill for more "therapy." They also discouraged patients from using the TENS machine because they only get around $20 for each session. Even if the patient could benefit from the EMS, they had they doing exercise and stretching instead because it pays more. This is not physical therapy or has any relavence for rehab. What I witnessed was absolutely appalling. This franchise should definitely be investigated for unethical practices.