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CB Travel and Vacations Review of GoFly Cancun
GoFly Cancun

GoFly Cancun review: cancun vacation scams from call center in the philippines 4

R
Author of the review
4:44 am EST
Verified customer This complaint was posted by a verified customer. Learn more
Review updated:

This company has change their name from Premier Cancun Vacations to get away with their issues of scamming people:

Premier Cancun Vacations — premier cancun vacations scam - belinda ocampo

I was a victim of this company. They are conniving with call center agents in the Philippines. I complained with this company about the scamming modus operandi of their agents in a call center in the Philippines. As of today the issue hasn't been fixed and they didn't do nothing and I didn't get refund. The scamming is still going on and this company still allows scams to happen. Read the link above. Same modus operandi of their agents using fake identity with fake pictures and account of FB and dating site of their agents to lure unsuspecting people to be their lover and then offer the vacation package of Gofly Cancun. These agents will deceive you that they are based in Cancun while it is not.

Website OLD: http://cancundreamvacations.com
Website NEW: https://www.goflycancun.com/
Call center address:
Cup Outsourcing Solutions Inc
National Hwy, 4027 Calamba, Philippines
1-888-859-7004
1-888-629-6775
1-888-834-3988

Scam complaint links:

https://www.facebook.com/Awaken.Philippines/posts/1664851647103924

https://www.facebook.com/Awaken.Philippines/posts/2231170863805330?hc_location=ufi

https://www.facebook.com/groups/filipinosofny/search/?query=cancun%20scam

https://www.facebook.com/pages/Cup-Outsourcing-Solutions-Inc/702254876451822?hc_location=ufi

To NBI (National Bureau of Investigation), Philippines - Please investigate this scamming modus operandi where many of Filipinos from Philippines, US and Canada are becoming victims and this has been happening since 2015!

Update by RonSan1216
Mar 26, 2020 11:37 am EDT

GoFly Cancun includes the following hotel resort packages:
https://www.goflycancun.com/packages/

Ocean Spa Hotel
Laguna Suites Golf & Spa
Hacienda Tres Rios
Sunset Royal Beach Resort
Sunset Marina Resort and Yachtclub

Update by RonSan1216
Feb 28, 2021 11:38 am EST

Hi,
Did you ever do video chat with him? if not and if he has a lot of alibi then you're deceived. Don't ever believe and his company ever in any circumstances. They are fraud since 2015 they been doing the bf/gf scheme. Obviously you were trapped to buy the package. Start asking now for refund asap, contact your bank and forget about him don't waste yout time and money. Good luck.

4 comments
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_curlytop23_
, US
Sep 05, 2021 3:58 pm EDT

i was also scammed by the person who worked with goflycancun in 2019. i bought 2 packages and until now i couldn't use it due to this pandemic and i kept on extending it which i have to pay more and they dont even issue receipts for the extension. what a scam!

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Ruqqaya
Quezon City, PH
Mar 03, 2021 7:07 pm EST
Verified customer This comment was posted by a verified customer. Learn more

I’m also having the same issue now, what can we do? Are we still be able to use the package regardless? Because I have receipts and all but I wanted to sell half of my package to someone I know.

R
Author of the review
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RonSan1216
, US
Mar 08, 2021 7:52 pm EST
Verified customer This comment was posted by a verified customer. Learn more
Replying to comment of Ruqqaya

You will be able to use your package but you will not be able to meet your "lover" bec she/he will give you a lot of alibis. Also they are not in Cancun. They are in call center in Los Banos.

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Cess Punzalan
, US
Oct 09, 2022 5:34 am EDT
Replying to comment of RonSan1216

Hi, I bought the package too and wondering if the package that i availed is legit? And i need to extend it but scared to pay more now,

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marisa quipo
, US
Jan 06, 2021 4:17 am EST

I have the same problem with this company