I was given a $50 gift card from gift cards.com for my birthday. It was declined on my first attempt to use it. I discovered that there were multiple fraudulent charges on the card. I submitted a dispute per their protocol. The servicer BHN refused to reimburse claiming terms never disclosed. They also refused to disclose the merchant associated with the fraudulent transactions.
Poor customer service.
Non existent disclosure of terms
Questionable card and network security. In my experience.
Desired outcome: Missing funds restored Merchant associated with fraudulent charges disclosed
1 comments
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Jose G.
Giftcards.com