I went to use my gift card I beleive on September 21st. at Del Taco. The card was denied. I used another gift card I had, thinking it was their machine, as sometimes I have trouble using gift cards at Del Taco.
Today Oct 1, 2023 I went on line to check the balance on the card. It showed $100.00, balance 0.
8/03/2023 Purchase Original Sale VNLA SPCL A @ NEW YORK 3610011 US
Transaction Details:
Authorized amount: -$100.00
Retailer name: VNLA SPCL A 2
Purchase date: 08/03/2023
Retailer city: New York
Settlement amount : $100.00
Retailer zip code: It was blank
I then went on line to look up the Retailer as I had never used this card and it had never been out of my hands.
I learned that www:giftcardmall.com had other fraud cases filed when amount was $100.00.
My card states: funds don't expire. Date on card 03/31. I tried calling on this card, it won't except my zip code. I did not purchase the card.
The card was given to me on July 4,2023, as a gift from my grand-daughter. I did not use the card as I had other gift cards to use until Sept.
Desired outcome: I would like the money put back on the card, or a new card issued. I am 85 years old living on Socal Security. We are blessed receiving gift cards and thankful for that.
1 comments
Hi Azkruegers, thank you for contacting GiftCardMall.com regarding your recent order, we apologize if your experience was not 100% positive, we have contacted you via DM to learn more about your experience.
sincerely,
Bryan D.
Customer care Specialist.