CB Apparel G.H. Bass & Co. / Retail Group Complaints #2-21

G.H. Bass & Co. / Retail Group Reviews and Complaints

G.H. Bass & Co. / Retail Group review: Bass slide shoes

Nicole S Cooper of US

May 20, 2026 8:37 pm UTC

Verified customer

Featured review

These were purchased from shoe sensation in Lexington Tennessee. They were on the clearance table for $10. The purchase was made Friday, March 17 of this year. My son‘s birthday was March 19. My son wore them one time for less than 10 minutes and the slides split. Requested an exchange from Shoe sensation and they refused. My son is only 12 years old and weighs about 90 pounds.

Desired outcome: Exchange or refund

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G.H. Bass & Co. / Retail Group Contacts

G.H. Bass & Co. / Retail Group phone numbers

+1 (800) 345-9787

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Online Orders

+1 (800) 967-6270

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Customer Service

G.H. Bass & Co. / Retail Group emails

help@ghbass.com

100%
Confidence score: 100%

Support

retailcustomerservice@ghbass.com

85%
Confidence score: 85%

support

G.H. Bass & Co. / Retail Group address

PO Box 8868, Pueblo, Colorado, 81008, United States

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