Germanyflowershop.com review: Goods not delivered, fraud 1

I paid for flowers and champagne to be delivered to a friend getting married. The order status said it had been delivered, but it had not been received. When I complained, someone at the site just said there was a backlog due to Xmas. However it has now been over a week, since the order was placed to be delivered on the wedding day, still no gift arrived. I can provide screen prints and proof of purchase.