Bought a plant that has only just arrived after the delivery date was scheduled 4 days ago showing the tracking history, just didn't arrive. It was delivered today, the shipping box and plant pot were both badly damaged and the plant very dry. Suggest you change your delivery service from DX Express
Order number [protected] 15 May 203.
1st Deliver Schedule
Friday May 26th
Time 14:09 - 16:09
Tracking showed the drive stopped in Levant 5 miles away.
(no show)
2nd Deliver Schedule
Tuesday May 30th
Time 13:22 - 15:22
Tracking not shown
Deliver time not given on the delivery card
Was in waiting also available on my mobile
Have photo if required but will need to send them from my iPhone
Desired outcome: It may take a couple days to revive the plant but if not, I would expect a replacement or my money back