Friskies Canada review: Payment not recieved

Claim number [protected] I have tried to work with canadian friskies to come to a calm solution & they donot comply so I have no other choice I seek punitive damages caused by breach of agreement agravated compensatory damages in usd to canadian lump sum or payment of 72,000 usd x 5 poisoned cats & 5 poison dogs the trace of poison was unknown +54+12,000 gst & all medical cost 100% friskies canada still waiting for refund aswell dats and time is and should be on file aswell as new breach of contract file or case # [protected]. I hope you can make sence out of this because I donot understand