The complaint has been investigated and
resolved to the customer's satisfactionResolved freebie gas — Non receipt of free gas vouchers
resolved to the customer's satisfaction
I was to receive $500.00 in free gas as a rebate for over $2000.00 of furniture I purchased from Ashley Home Furniture store in Sept. of 2008. I logged onto the site, signed up as required and received a letter and Customer number from "Freebie Gas" along with my voucher coupons which were to be mailed monthly along with my $100.00 of gas receipts. I faithfully mailed in receipts for Oct, Nov, Dec, and Jan 2009 but never
received anything from the company. Their website is just there. You cannot fill out the form and submit it as it goes to an "Error 505" page everytime. I sent numerouse emails yet received no response. I did get one phone call in December or January after sending an email stating I thought the whole thing was a scam. I was told it was not; the response to the program was so overwhelming that they couldn't keep up with all the customers; they were undergoing major office changes and personnel hiring to handle the amount of customers; and to please bear with them. Then, I began getting emails from "[protected]@gasolineredemptioncenter.com telling me they were located on the west coast and were just a distributor for Tidewater Marketing who was suppose to be issuing the gift cards. The last email I got from them was on 4Mar09 telling me that Tidewater Marketing fell so far behind that the Florida State Attorney General has brought action against them and has seized their company. They gave me two email addresses; one to file a complaint form and the other for myfloridalegal.com which is suppose to be the Florida Attorney Generals office. Neither email address is valid.
I do not know who to go to now to file a complaint.