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CB Car Dealers Ford Complaints #322-341
Ford

Ford review: Won’t honor extended warranty they sold me

G
Author of the review
10:42 am UTC

Do not buy the extended warranty they will not honor it
Scamville ford... They will not honor the warranty I got scammed into purchasing with my vehicle... The service women are rude and disrespectful. I was scammed into buying extended warranty - they say it covers everything however they charge you to diagnose it. What a joke!
Do not get any extended warranty through them... Scam waste of $3, 000.
I had multiple issues they wanted to charge me $176 for each issue to diagnose and won't know if it's covered under the warranty until after they pull apart the car. So basically $1000+ bill no matter what because they won't honor the warranty.

Of course close to the end date of warranty I brought it in to get fixed - a few issues happened, first off they want to charge me $176 per issue to diagnose before letting me know if under warranty, second they won't know if it's covered until they pull the car apart... I feel so scammed that the salesman almost forced us to buy the "extended warranty" we bought the best one.
Also beware they won't tell you if you have a warranty... And if you lay out money to fix good luck trying to get a refund for an item that is covered under warranty. My door handle broke off payed $500 to get it fixed-husband freaked when I got home says we have warranty. Sayville never mentioned the warranty I had to search my paperwork and prove I had a warranty. Save yourself don't buy or fix a car here. They are a scam and dishonest, the service department representatives were very rude and condescending. I will
Never buy a car here again actually i'll
Done with ford period. After a lifetime ford customer this finally did me in.
I feel so scammed and violated.

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  1. Ford Contacts

  2. Ford phone numbers
    1800 771 199
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    66%
    Confidence score
    Ireland
    133 673
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    20%
    Confidence score
    Australia
    8800 500 4201
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    50%
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    Russia
    1800 107 363 673
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    60%
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    Philippines
    1800 588 888
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    33%
    Confidence score
    UAE
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    United States
    +1 (800) 565-3673
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    Canada
    +44 203 564 4444
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    11%
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    United Kingdom
    +64 800 367 369
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    100%
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    New Zealand
    +43 120 609 2424
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    20%
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    Austria
    +32 24 822 000
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    +45 43 582 000
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    100%
    Confidence score
    France
    +49 221 9999 2999
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    +39 800 224 433
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    100%
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    Italy
    +31 707 703 777
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    +47 80 056 105
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    +351 808 200 556
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    +34 902 442 442
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    +46 317 071 010
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    +91 446 740 3333
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    45%
    Confidence score
    India
    +65 63 762 233
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    100%
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    +27 860 011 022
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    67%
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    100%
    Confidence score
    Argentina
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  3. Ford emails
  4. Ford address
    P.O. Box 6248, Dearborn, Virginia, 48126, United States
  5. Ford social media
  6. Nick
    Checked and verified by Nick This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Aug 03, 2026
  7. View all Ford contacts
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