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They have a very poor record as a company BBB has given them an F rating with over 24 complaints. They use high pressure sales people and do a water test that i believe is bogus in order to scare you into purchasing their over priced filtration system. They do not tell you that you will be billed for every time they add 50lb salt blocks and the cost to replace filters at an unbelievable price that you can purchase far less at Home Depot or Lowes.
They negoiated a loan for the sale amount yet in making monthly payments they took those payments as interest and the principal has remained the same for the past two years, now notifying me that starting January 2010 they are converting my loan into a credit card account meaning that I will never be able to pay them back with the high interest rates they will charge.They are not an honest company and should be investigated by the Florida State Attorney General for a fraudulent operation.
The complaint has been investigated and resolved to the customer’s satisfaction.
I believe every word written. This company occasionally send me email and I have been very leery of answering. Finally decided to do a little research and I'm glad I did. Be careful because there is a Florida Water Works, INC that IS BBB accredited. It is NOT located in Pinellas Park where this problem company Florida Water Works is located. are sure you reference the right business on the BBB site and read the complaints. There are 34 of them. This business should be closed down by the state.