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First Financial Credit Union Profile

First Financial Credit Union

www.ffcu.org

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1.0 5 Complaints
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First Financial Credit Union Complaints 5

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First Financial Credit Union credit report I see First Financial Credit Union put "charge off paid

credit report I see First Financial Credit Union put "charge off paid". I think they should take that off now since I already paid off the line of credit. Thanks.

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First Financial Credit Union I received a loan with a confidential code from an unnamed broker

I received a loan with a confidential code from an unnamed broker. When I contacted the broker's headquarters, they were unaware of any agent with that alias. They transferred a sum of money into my dad's account, but it turned out to be a fraudulent check.

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First Financial Credit Union Horrible custr servis I've tried a bunch of timz to close my accounts and get my money, but it's bin a total fail

Horrible custr servis I've tried a bunch of timz to close my accounts and get my money, but it's bin a total fail. Even gavs em a copy of my drivr lisense like they askt. They used to take the funds out my account no problem for almost a year but now they say I gotta go to a brach to close it which is mad anoying cuz of COVID-19. They keep delaying and it's super unprofesh. Can't even touch my own money right now. Pls help me out.

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Is First Financial Credit Union Legit?

First Financial Credit Union earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

Our conclusion: After a detailed review, ComplaintsBoard finds First Financial Credit Union to be a trustworthy company. Although there's a 0% resolution rate for customer complaints, which deserves attention, First Financial Credit Union is known for their high standards and safety. If you're thinking about dealing with First Financial Credit Union, it's wise to check how they handle complaints.

First Financial Credit Union has claimed the domain name for ffcu.org for a long time, which suggests that the website is established and has a history of being in operation. This is a positive sign, as it indicates that the website has been around for a while and may have a reputation to maintain.

Ffcu.org has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Ffcu.org has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

However ComplaintsBoard has detected that:

  • First Financial Credit Union protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
  • The website belonging to First Financial Credit Union has a low number of visitors, which could be a red flag for users. However, it's important to conduct additional research to fully evaluate the website's legitimacy and trustworthiness.
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Verified customer This complaint was posted by a verified customer. Learn more

First Financial Credit Union I went to First Financial Credit Union for a loan, and was told I could get one if I bought a prepaid debit card, put money on it, and gave them

I went to First Financial Credit Union for a loan, and was told I could get one if I bought a prepaid debit card, put money on it, and gave them the information. They said the loan money would be deposited in my account within five minutes. I did as they said, but they took my money and I never received a loan. When I asked for a refund, they told me I had to pay more money before my loan would be approved. I never would have paid the $150.00 if they had told me that beforehand. The loan officers I talked to had names like *** and *** and they had numbers or badges or something. They sounded like the same person. I was told to call a number to get my money refunded and had to send photos of the prepaid card to prove I had sent it. They said I would get my money back and the money I put on the card after I showed proof I could make the monthly payments. I have a receipt and the card to show proof I sent it to them. The First Financial Credit Union is located at ***.

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First Financial Credit Union I want my munny bak frm the First Financil credit union

I want my munny bak frm the First Financil credit union. Fist, they came to my workplase Job fair to sell the savings account to peple with a high-interst rate for 14 months of installment saving account. I thot it was good to save a monthly to get lumps money after yer from the savings plan. That coz me to join to open on 08-23-2018 with them. I had been contacted by many peple on the phone to First Financial employees since 2019, but nobody returned my phone call to help refund my overpaid $*** in September . Furthermore, I requested the savings account to pay $*** for saving installment on my monthly installment. I asked to talk to the manager or supervisor. They never transferd to the manager or supervisor. Additionally, I already had paid the whole amount for school employees from XX-XX-XXXX to 09-30-2019 which is an installed saving payment of $*** every month I saved to my account to the First Financial Credit Union. They had received my overpayment for $*** because they sent another payment request that made me confoosed to make one more installment of $*** even though I already paid the September installment of $***. One employee called me she saved the overpaid $*** in a separate account temporarily. However, I overpaid $***, so she should be sent back my refund of $***. She never answered and one of the employees mailed the lumps money. He got my message when I called him I left messages so many times. They never called me back. I mailed all my documents to them, but they never responded to my letter with pictures documents. They had received my overpayment of $***. I called, mailed, left messages, and talked them to refund my overpaid $*** who sent the whole saved my money for 13 or 14 months without overpaid $***. They never called me back and did not help to refund my overpaid $*** and requested my savings statement recorded mail to me. I never received any messages or mail from them. They should refund my overpaid $***!

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Overview of First Financial Credit Union complaint handling

First Financial Credit Union reviews first appeared on Complaints Board on May 29, 2023. The latest review credit report I see First Financial Credit Union put "charge off paid was posted on Jun 6, 2023. First Financial Credit Union has an average consumer rating of 1 stars from 5 reviews. First Financial Credit Union has resolved 0 complaints.
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First Financial Credit Union Category
First Financial Credit Union is ranked 195 among 245 companies in the Banking and Credit Services category

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