First Choice Hair Cutters Hyde Park London Ontario review: Highlights

My 15 year old daughter went into First Choice Haircutters located at Hyde Park, London Ontario yesterday, July 3rd, 2023. All she wanted was a few highlights. This was her first time ever getting them. The hair dresser told her it was going to be $150.00, my daughter agreed to a treatment as well, which was an additional $20. Her appointment was at 2:45pm. I left her there and called 2 hours later. My daughter told me she was still getting the highlights put in her hair. I called at 6pm. She was still getting them put in her hair. I then called at 7pm. She was processing at this time STILL. :( I drove over to the store and she was finally finished at 8:15pm. That was 5 FULL HOURS! Her hair was fully highlighted, and not at ALL what she asked for. Her crewneck sweatshirt was also ruined. AND, they hair dresser said it would cost $230.00! I was flabbergasted. This was SUPER inappropriate and I will NOT be returning, nor will my daughter ever. I told them I would only pay $198, due to my daughter also receiving a cut, which was not included in the original estimated price. Below is a picture of what my daughter wanted (the dark hair with the slight highlights). What ended up happening is the terrible all over blonde colour and a picture of what the hair dresser was doing to her hair. As well as a picture of her ruined sweatshirt.

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