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Overview of FashionNova complaint handling
1443 FashionNova reviews first appeared on Complaints Board on Jun 14, 2014. The latest review Shoes/customer service was posted on Jun 14, 2022. The latest complaint product non returnable was resolved on Nov 06, 2019. FashionNova has an average consumer rating of 1 stars from 1443 reviews. FashionNova has resolved 67 complaints.
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Latest FashionNova’s complaints
I have been trying to communicate with support for SEVERAL days. No response. No actual customer service provided. I have sent back my purchase, which I not only had to pay $7.99 to return, but also had to pay $3.99 for return packaging. Initially, I had asked that the discounted price of $15.30 that I paid for the Your Biggest Fan Heels - Natural (size...Read full review of FashionNova
You did the same mistake again. My order was delivered to Santa Fe, California. My address that I encoded was: Geraldine Perez-Serrano P.O. Box 5135 Pago Pago, American Samoa, 96799 My first order with you was the same now it is still the same. You gave me a gift card yet you never delivered it to me. Just return my money if you can not deliver to the right address!Read full review of FashionNova
I placed an order on July 9,2022 (2YG95033MF536871Y - invoice ID) using PayPal. Money has already been drawn from my bank but i have received no email confirmation from fashionova. I tried to call the 1-800 number only to find out that you now have to use the help center online to resolve issues.I can’t even use the help center online since i don’t have any order number.Read full review of FashionNova