Menu
CB Travel and Vacations Extended Stay America 507 South 1st Street, Austin, TX, 78704, US
Extended Stay America company logo
Extended Stay America
reviews & complaints
Extended Stay America company logo

Extended Stay America

507 South 1st Street, Austin, TX, 78704, US
Learn how the rating is calculated
1 complaint
File a complaint Write a review
Phone number
Working hours
Mon
Closed
Tue
Closed
Wed
Closed
Thu
Closed
Fri
Closed
Sat
Closed
Sun
0:00 am - 0:00 am
ComplaintsBoard
C
2:10 am EDT

Extended Stay America - illegally spying on their guests

Hello!
Rueben, I wanted to apologize to you and the rest of the staff regarding a horrible night that I had last night due to several health related issues.the one who suffered the most during my horrible night was my Partner(Mr. Allen).I have a few concerns that I would like to bring up.1) I was wondering if you would happen to know if anyone came into our room around 7pm, the reason being is our poodle has gone crazy sniffing around the room even though my Partner took her out before we left 2) I noticed that the guests staying above us hit the floor really hard and it knocked some of the popcorn particles on the ground as well as knocked the sprinkler system(bathroom area) out of place.My Partner and I keep on seeing someone above us trying to move it.3) we accidentally moved the bed forward to grab the tennis ball for our poodle and I noticed that there are a couple holes(under headboard) that isn't filled.Thank you for your time and consideration.

Mr. Velez

[protected]

Mr. Allen

[protected]

Read full review of Extended Stay America
Hide full review

Elevating the Voice of the Consumer

Empowering Real Complaints

At ComplaintsBoard, we understand the impact of genuine consumer grievances. Our platform is a dedicated space for authentic voices, where complaints, both positive and negative, are shared with honesty and transparency.

Dedicated to Validating Complaints

We are committed to ensuring the authenticity of every complaint. Our team uses rigorous verification methods to confirm that each complaint stems from a real customer experience, maintaining the integrity of our platform.

Encouraging Detailed Complaint Narratives

We value complaints accompanied by concrete evidence. Be it a photo, a detailed narrative, or additional documentation, such substantiation lends credibility to your complaint, aiding others in making informed decisions.

Balanced and Constructive Dialogue

ComplaintsBoard is more than a platform for airing grievances; it's a community where balanced dialogue is encouraged. We welcome complaints that not only point out issues but also recognize any positive interactions, promoting a fair and comprehensive perspective.

A Free and Impartial Platform for Complaints

Our unwavering commitment is to provide a free and unbiased platform for all complaints. Every complaint is given equal importance, ensuring your concerns are heard and respected, irrespective of their nature.