ExperianCredit report is a rip off!

A
This review was posted by
a verified customer
Verified customer

This company offers 3 bureau credit reports online but fails to deliver. Although my credit card was billed immediately, I was unable to access my report over 3-4 days. I was subsequently told I needed a "Private Access Code" to verify my identity, which could only be sent by US mail, although they managed to identify my credit card pretty quickly. Needless to say, this private access code did not work. This service is offered in conjunction with "CIC CreditExpert and LendingTree. Approximately ten days and two hours of phone conversations with all three parties later, they are unable to access my credit report. I asked for a refund, in writing, and was referred back to the same consumer helpline phone number. It seems their business plan is to discourage customers with so many obstacles that they simply abandon the $35 they have already been charged.

Responses

  • Re
    Redwings07 Sep 01, 2018

    I'm have been waiting for this to get taken care of and nothing has been done. The charges are still on my card and I want them removed!! I have emailed customer service several time and haven't heard anything ? So I'm wondering if this is a scam

    EXPERIAN *CREDITREP
    535 Anton Blvd, CA 92629
    [protected]
    39.98

    And this is the company

    Comments

    0 Votes
  • Ay
    Ayal Rosenthal Mar 07, 2007
    This comment was posted by
    a verified customer
    Verified customer

    I have had a very good experience purchasing my credit score form them. Transunion was not as user-friendly but is also good.

    0 Votes

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