ExperianCredit report is a rip off!

This review was posted by
a verified customer
Verified customer

This company offers 3 bureau credit reports online but fails to deliver. Although my credit card was billed immediately, I was unable to access my report over 3-4 days. I was subsequently told I needed a "Private Access Code" to verify my identity, which could only be sent by US mail, although they managed to identify my credit card pretty quickly. Needless to say, this private access code did not work. This service is offered in conjunction with "CIC CreditExpert and LendingTree. Approximately ten days and two hours of phone conversations with all three parties later, they are unable to access my credit report. I asked for a refund, in writing, and was referred back to the same consumer helpline phone number. It seems their business plan is to discourage customers with so many obstacles that they simply abandon the $35 they have already been charged.


  • Re
    Redwings07 Sep 01, 2018

    I'm have been waiting for this to get taken care of and nothing has been done. The charges are still on my card and I want them removed!! I have emailed customer service several time and haven't heard anything ? So I'm wondering if this is a scam

    535 Anton Blvd, CA 92629

    And this is the company


    0 Votes
  • Ay
    Ayal Rosenthal Mar 07, 2007
    This comment was posted by
    a verified customer
    Verified customer

    I have had a very good experience purchasing my credit score form them. Transunion was not as user-friendly but is also good.

    0 Votes

Post your comment

    By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions


    Unhappy consumers gather online at Complaintsboard.com and have already logged thousands of complaints.
    If you see dozens of complaints about a certain company on ComplaintsBoard, walk away.
    One of the largest consumer sites online. Posting here your concerns means good exposure for your issues.
    A consumer site aimed at exposing unethical companies and business practices.
    ComplaintsBoard is a good source for product and company gripes from especially dissatisfied people.
    You'll definitely get some directions on how customer service can best solve your problem.
    Do a little research on the seller. Visit consumer complaint websites like ComplaintsBoard.