Evolution Fulfillment
Reviews and Complaints

Log in or create an account
Start by logging into your ComplaintsBoard.com account. If you don’t have one yet, sign up—this allows you to file a complaint about Evolution Fulfillment and get notified when there are responses.

Navigating to the complaint form
In the top right corner of the ComplaintsBoard.com homepage, click the 'File a Complaint' button. This opens the complaint form where you’ll describe your experience with EvolutionFulfillment.com.

Writing the title
Use the 'Complaint Title' to quickly summarize your main issue. Keep it short and focused. Examples:

• “Evolution Fulfillment lost my inventory”

• “Delays and poor communication from EvolutionFulfillment.com”

• “Hidden fees and unreliable service”

Detailing the experience
Be thorough and structured when writing this section. Evolution Fulfillment provides warehousing, e-commerce logistics, and order fulfillment services, so tailor your complaint to reflect common issues in that industry:

• What service you used:

  • Did they handle order fulfillment, inventory storage, Amazon prep, D2C shipping, or something else?

  • Which of your products or clients were involved?

• What went wrong:

  • Was your inventory mishandled, damaged, or lost?

  • Were there major shipping delays or fulfillment errors?

  • Were tracking numbers not provided or unreliable?

  • Did they underdeliver or overcharge?

• Timeline and specific events:
  Lay out the sequence of events with dates:

  • When the service contract started

  • Dates of key incidents (lost shipment, late dispatch, etc.)

  • When you contacted support

• Financial or operational impact:

  • Did the issue cost you sales?

  • Did customers leave bad reviews or request refunds?

  • Were you forced to pause advertising, take down listings, or switch providers?

• Communication problems:

  • Were your emails ignored?

  • Did they delay updates or give conflicting information?

  • Did you deal with unprofessional or uninformed staff?

• Billing issues:

  • Were you charged hidden fees, overbilled for storage, or charged for failed shipments?

  • Did they deny refunds or fail to provide a proper invoice?

• What you did to try fixing it:

  • List your attempts to resolve the issue—support emails, account manager discussions, refund requests

  • Mention how they responded (if at all)

• Other red flags:

  • Did they change terms suddenly?

  • Was their platform glitchy or data inaccurate?

  • Did you discover other customers had similar problems?

• Personal or business consequences:

  • Loss of customer trust

  • Financial damage to your e-commerce business

  • Stress and wasted time

Attaching supporting documents
Attach:

• Emails or messages with Evolution Fulfillment

• Screenshots of platform/order data

• Shipping documentation or invoices

• Proof of lost or delayed shipments

• Financial reports showing loss or refund requests

Important: Remove or blur any private business data, addresses, or account credentials.

Filing optional fields

• Claimed Loss: Clearly state the monetary loss, including:

  • Value of lost inventory

  • Cost of missed orders or refunds to your customers

  • Any additional charges or penalties you paid

  Example: “$3,200 lost inventory + $650 customer refunds.”

• Desired Outcome: Be specific:

  • “Full reimbursement for lost/damaged goods”

  • “Refund for overcharges and failed services”

  • “Formal acknowledgment of responsibility”

Review before submission
Double-check your complaint for:

• Clear explanation and accurate timeline

• Correct dollar amounts and names

• No sensitive or private business info exposed

Submission process
Once you’re sure everything is accurate, click the 'Submit' button. Your complaint will be posted on ComplaintsBoard.com, where it will be publicly visible to others and to Evolution Fulfillment.

Post-Submission Actions
After posting:

• Log in regularly to see if Evolution Fulfillment responds

• Reply to any comments or company statements professionally and clearly

• Update the complaint if the issue is resolved or escalates

Keeping the complaint active helps apply public pressure and can help other businesses avoid the same pitfalls.