The complaint has been investigated and
resolved to the customer's satisfactionResolved Eternal Minerals — Unauthorized charge
resolved to the customer's satisfaction
Received the junk product that is so called "spa treatment" which is worse than dollar store quality, and caused an allergic reaction.
Called to cancel within trial period. WAs told I would receive a confirmation email with the address to mail the product back. Did not receive the email. Contacted customer service via email, they had sent me an email back stating another link to send product back with an RMA number. Sent product back, checked credit card statment and 59, 99 was billed unauthorized by this scam merchant. The basically give you an unacheivable trial time (within 14 days) to try the product, and have it back in there facility within 14 days. Of course they emphasize 14 day trial period to try the product, but they do not advertise that they need to have the product back by then or your charge 59.99. Its not hard for them to give customers a little more time to return the product. This is scamming people.
after repacking item, paying for shipping back, time and effort going to post office, the charge 59.99 was charged to my credit card, and until they receive the used product back, then they will credit my account back, so they say..