eSureBuy review: Fitbit blaze smart fitness watch haven’t received.

7/12/2023 order Fitbit blaze, fitness watch for $156.90 on 7/13 received an email stating that my order was shipped. and a label created at the post office. post office never received package. The customer service number goes right to a fax machine. They don’t answer your emails I sent many. I would like my money back. please help.my order # 111206