Enterprise Rent-A-Car reviews and complaints 1
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Enterprise Rent-A-Car - false promise and misrepresentation.
I reserved a car online and received conformation [protected]. I took Uber to pick up
car and was told they were all sold out and I can wait in lobby for 4 to 6 hours to see
if any cars are returned. When I made the online reservation instead of sending a
conformation number should have sent a all sold out at this time. Simple..
I wasted 90 minutes and 2 Uber trips plus can to cancel important afternoon
appointments .. Unprofessional on all levels.. Unacceptable to lie and misrepresent
the truth that a car is available plus the disrespect of my time..
Also notified the Better Business Bureau of deceptive business practices. I could have rented from another company had I been told the truth that no cars are available. They prevented me from going somewhere else with their false reservation. Enterprise was deceitful purposely to keep me from going elsewhere
leaving me with a ruined day, lost income and cancelling important appointments..
July 16 11:45 am arrived for a 12 pm reservation..
The complaint has been investigated and resolved to the customer's satisfaction.
Latest Enterprise Rent-A-Car Reviews
Not owning up to their mistakes! Treated like a criminal A Cautionary Tale: Avoid Enterprise Rent-A-Car Bryan Salkey Enterprise Rep is Excellent! Great Person Exceptional Customer Service Excellent Service--Will definitely rent againGiving a Voice to Consumers
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