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Green World Hub tested ESP by submitting three residential solar projects based on the commission payment schedule presented during dealer onboarding. ESP's onboarding materials state that commissions are paid according to defined milestones. One project reached install completion on July 23, 2026 and later reached PTO and activation. ESP's portal shows a commission amount of $10,535 for the project, yet the commission remains unpaid more than one month after ESP's stated payment timeline. Repeated requests for payment have not resulted in payment being issued. Additional commissions on other submitted projects are also pending.
Country of complaint: United States
Desired outcome: Immediate payment of the outstanding $10,535 commission owed on the completed project. The commission remains unpaid more than one month after ESP's stated payment timeline despite repeated payment requests.
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