The complaint has been investigated and
resolved to the customer's satisfactionResolved EnergiSave Online — Harassment/Lies/Fraud/Scam
resolved to the customer's satisfaction
It’s about time someone exposed Inspired Energy PLC and EnergiSave Online Ltd for what they are a total scam. I worked there briefly last year and was horrified by what was going on and what I was being asked to say and do.
First thing was I was told to think of a name, excuse me but I already have a name I replied. No love you don’t understand an alias is what you need, why I replied. Because some of the customers are quite switched on was the response. Everyone who worked on the sales side was using a fake name.
I was trained to come across as a regulatory body rather than a broker and to explain that we have been put in place to register all change of tenancies and that we represent all suppliers. We were told to say we don’t get any money for switching you suppliers its just what we have been put in place to do. This is blatant lies as they only represent Opus Energy Ltd and whatever your circumstances that is who you are going to be recommended.
In order to recommend Opus Energy we had to make up fake rates from the other suppliers. So British Gas was always more expensive, Eon too, Npower, Scottish Power etc. Energi save doesn’t have a website, we were told to use Inspired Energy’s instead, apparently they have credibility cos they are a PLC.
Avoid this company at all costs. Ive had first hand experience of how they operate.
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