Embassy Suites — theft
Stayed at the embassy suites in downtown houston for a concert. Upon arrival we were pleased with the room and the overall hotel environment. At approximately 630 we went to our room after checking in and put our things down so we could go downstairs for the complimentary managers reception with cocktails and snacks. I took with me my license and a twenty dollar bill and four five dollar bills to tip with. I left three fifty dollar bills and a twenty in my wallet in my purse for my spending cash for the night and breakfast the next day. We were gone from our room till 8pm and we came back to change and leave to our concert. I went to my wallet to remove the money and saw that there was only one fifty and the twenty. We searched the entire room. We called for a manager who took a good 40 minutes to come up to our room. She was undermining and rude. She kept repeating, are you sure you just didn't lose it? She said she would look into it since I too work in the hotel industry and know that there is a log of who swipes their card each time someone enters the room. Well after we were given the run around till the next morning, it turns out an engineer came into our room claiming we called about a faulty toilet... Neither I nor my two friends called anyone about a faulty toilet.in the end, I am out $100 and the gm of the hotel told me that there is no evidence that this person took my money!!! He said he asked the engineer who came into our room and asked if he took the money. He said no, and so that is the end of it. I will never ever again stay at any embassy or hilton affiliated hotel! Ridiculous!!