Ego (distributed by Chevron North America) review: Ego 765 cfm clordless blower with battery & charger

Ego 765 CFM Clordless Blower with battery & charger bought at Lowes on 10 — 29-22 total cost $346.66 including tax. Ran twice. Battery quit working and won't charge. Lowes refused to take it back because I had it more than 30 days. Bought it because Consumer Reports rated it the best electric blower. Played phone tag with Ego throughout Dec 2022. Apparently, this is happening across the country. Ego's phone system has a option just for this problem. Saw similar complaints online. Please help me get my money back from Ego.