Hi I went to Edan day spa on the 10th July the day itself was lovely but when it came to my treatment it was a complete let-down.
I was booked in for the nectar full body ritual at 14:30. The description to what I was meant to get to what I got was not it. They are not wrap no head massage and my hair was just played with after speaking to my friend who had the same treatment at the same time our experience were very different. I feel like I have just thrown money in the bin and it wasn’t a great end to my day at all. I am in disbelief as I use hoar cross ball most the time and thought my visit at edan hall would be worth it but unfortunately not.
Desired outcome: Please refund or offer something els for your spas as I use host cross hall a lot and a response would be nice. Thank you