CB Hotels and Accommodations Choice Hotels Complaints #222-241

Choice Hotels review: bed bugs ( 5 comments)

Dr Ralph J Sharow of Antioch, US

Nov 16, 2009 2:46 pm UTC

Resolved

After staying at this motel one night on 11/7/09 I was in severe pain and swelling from multiple bed bug bites which took some hours to show on my body. By the next day I had to go to an emergency clinic for shots for swelling. Rx for anti itch and a week of misery. I contacted the home office of Choice Hotels and was blown off. The local owner has still not contacted me back!

I can only advise you not to frequent this place. I have learned my lesson and will spend more money for now on even for a quick one night visit

Dr. Ralph J. Sharow
Nashville, TN

Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

5 comments

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Donna Borges

Fort Lauderdale, US

1 comments

Donna Borges of Fort Lauderdale, US

Nov 15, 2010 7:19 pm UTC

My husband and I stayed there on November 10-12 we checked out on the 13 we both had red blotches and swelling all over our bodies. We got home and I had bugs in my suite case which I didn't have before we left.
I complained to the manager and she just blew it off like nothing was there we will never stay at any choice hotel again and we will not recommend it to any else because it was over priced and we were lied to about the price we paid at the most disgusting hotel we ever stayed at. We were told it the price would be 80.00 for the three nights and when we got there we were told it would be 100.00 for the three nights which was miss leading. Please feel free to call me at [protected] My name is Donna Borges thank you for understanding If you don't take this seriously I will contact the health department in Orlando to close them down

patricia lynn

Mississauga, CA

2 comments

patricia lynn of Mississauga, CA

Dec 16, 2010 4:32 pm UTC

Verified customer

hello, i am an ex employee and also i had stayed there for 2 nights, and for that reason yes i made my own bed cleaned my own room, my complaint here is first there is NO supervisor nor a manager, just the head boss and the bigger head boss that own the building. It's a family business for them. I quit because it is very stressful and nothing is getting done properly, I was the person to check rooms after for the front desk receptionist when all the room attendants were done cleaning the c/o and stay rooms. The sheets had ciggerate hole's, or rips, had spots on sheets/ pillow cases/ cover's and also the comforter's were only changed when there was a spot on it or change after a month. In and around the toilet and even behind on the wall was NOT getting cleaned properly. Shower curtains had mold spots, from the girls not changing them every 2-3 days. The coffee pot holder for the coffee was not cleaned out right, still gross coffee stains. I also had very rude "room attendant(s) argue with the guests because some of them don't clean the stay rooms when your in it. (there was 2 ppl thats wanted there exchange because some the girls are rude.) I had 7 girls quit and 4 got fired. To top everything off they had ALOT of B.Bugs and no laundry lady, they have 1 of the room attendant's to clean a few rooms and do laundry. I WILL NEVER EVER STAY NOR TELL ANYONE TO STAY THERE IT IS AWFULL FROM MY HEART.

patricia lynn

Mississauga, CA

2 comments

patricia lynn of Mississauga, CA

Dec 16, 2010 4:40 pm UTC

Verified customer

i would give this place a 4/10

shop-a-holic

Toronto, CA

7 comments

shop-a-holic of Toronto, CA

Jan 01, 2011 8:39 pm UTC

I have stayed at Econo lodge in Montreal, while visiting from Ottawa. We went on hotwire and ended up with this hotel. The hotel was dirty and there was hairs on the sheets. It seemed like the place to go to for a quickie. The staff did not care about anything it seemed. We ended up not staying the night, and took off at 2am.
Not a disgruntled ex employee. He/she seems like they are telling the truth.

Kemps

Apple Valley, US

20 comments

Kemps of Apple Valley, US

Apr 13, 2013 5:14 pm UTC

Verified customer

If you only had issues with Bed Bugs in Arkansas your really fortunate. I would think that roaches would be pretty rampant there. Also don't use hotel pillows, do you know who and what has been using them before you? Your most likley better off sleeping in your car at a way side rest stop (if you can ignore all of the gay sex the truckers are having).

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Choice Hotels Contacts

Choice Hotels phone numbers

132 400

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Choice Hotels emails

webmaster@choicehotels.com

100%
Confidence score: 100%

Support

Choice Hotels address

6811 E Mayo Blvd, Suite 100, Phoenix, Arizona, 85054-3119, United States

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