The complaint has been investigated and
resolved to the customer's satisfactionResolved eBay.ph & Globe G - Cash — ebay.ph +globe g-cash = unresolved scam
resolved to the customer's satisfaction
This will be circulated on every website I can find hoping to avoid having another online scam victim. "Charge to experience" advices - i've had enough of it. This wouldn't have gotten this far if ebay.ph and Globe G-CASH showed real willlingness to help me as a scam victim. I used their services which resulted in a SCAM unfortunately.
The seller's ebay.ph id is "boroleho". The person got another "bidding" listing for a laptop Item number: [protected] which got cancelled after I linked it to my recent scam issue. He did not send me the Sony Digicam item number: [protected] which I paid via Globe Gcash last Feb. 13, 2009. I have the confirmation# of this gcash transaction and his DBP banking info. The JRS tracking# he provided me turned out to be INVALID. Tried calling him on his previous GLOBE cell# where I sent the GCASH payment but it cannot be reached anymore. Did a little investigation myself on this and he provided a different contact# for his LAPTOP listing. Tried reaching on his laptop contact# but he'd only cancel my calls. Tried texting him why he didn't ship out the item but only got the reply that he didn't know anything about that transaction. I don't think ebay.ph site will allow duplicate usernames for two different persons so i'm sure this is the very same person.
I navigated ebay.ph's resolution center which I is not promising. I got a reply that they don't hold responsible for what happened to me 'coz it was an off-ebay transaction and it didn't qualify to be investigated. The fact that they allow scammers to sell freely on their website should hold them fully responsible of the unlikely victims.
Not wasting any time, I seek help from Globe G-Cash. I was advised by the CSR on their 2882 hotline number to present the evidence to the nearest G-CASH business center so they can do something like freezing my funds once the eligibility of the FRAUD claim is verified. The attending CSR named Stephen read the text messages and was able to verify that I was the clear victim of FRAUD yet he can't place any alert on his system not until we can present a POLICE REPORT. I understand that there's always a procedure to follow but is it really a valid excuse not to use COMMON SENSE? I was able to procure the police report and I'm still waiting for any updates from G-CASH. To think I missed reporting to work for two days having to go back and forth getting what they needed from me to have the issue resolved.
Guess how ebay.ph resolved my concern. They cancelled "boroleho's" ongoing bidding that time which really got me upset. They're a big company yet nobody there has figured out how to frame up the crook? There has been lots of scam victims because of their website and all they can do also is delete my thread as I was not in the favor of the site's reputation? How about considering on helping us scam victims - won't that somehow promote their website even better? I can conclude why they don't have any CS toll-free# as they're expecting heavy call volumes from scam victims who only wanted help.
Here's a list of these exciting "EBAY.PH+G-CASH=unresolved scams" stories with correspoding money involved;
my case = Php 4, 600.00
http://tinyurl.com/akdhc4 = Php 12, 500.00
http://tinyurl.com/av9a6a = Php 18, 000.00
http://tinyurl.com/bjsth4 = Php 8, 000.00
related EBAY.PH scams;
http://tinyurl.com/bh4kk4 = Php 7, 300.00
http://tinyurl.com/bjhckt (wow this is an int'l victim)
I'm sure this is one hell of a list and a mere individual like me is nothing compared to these companies. Hope others will join me here so we can force these two companies to work on something in preventing future online scams. They should also initiate the necessary investigation. In the event there'll be another scam victim using their services in "good faith" and it'll still end unresolved - their services should be banned.