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EasyPost Customer Service Phone, Email, Contacts

EasyPost
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www.easypost.com
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4.8 12 Reviews
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EasyPost reviews 12

ComplaintsBoard
E
12:00 am EST

EasyPost Mixed Experiences with EasyPost

As someone who values efficient shipping solutions, I have had mixed experiences with EasyPost. While their Shipping APIs offer flexibility and control over parcel shipping, there have been issues reported by customers. Some have faced challenges with tracking reliability and slow support responses. It's essential to weigh the benefits of discounted rates and multi-carrier access against potential drawbacks. Consider exploring alternative options if seamless tracking and reliable support are top priorities for your business.

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  1. Pros
    1. Robust API integration
    2. Wide carrier selection
    3. Competitive pricing models
    4. Streamlined shipping process
    5. Excellent customer support
  1. Cons
    1. Limited International Reach
    2. API Complexity for Beginners
    3. Fewer Carrier Integrations
    4. Potential Downtime Issues

Is EasyPost legit?

Our conclusion: EasyPost stands out for their exceptional legitimacy, according to ComplaintsBoard’s detailed analysis. This highlights EasyPost's reputation as a trustworthy leader in their field. Customers can rely on EasyPost's services, assured they're dealing with a highly reputable and fully legitimate company.

EasyPost earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

Easypost.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Easypost.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

We looked up EasyPost and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information

About EasyPost

Screenshot EasyPost
EasyPost is a technology company that offers a range of shipping and logistics services designed to streamline the fulfillment process for businesses of all sizes. Their primary product is a Shipping API that allows users to integrate shipping from multiple carriers into their websites or applications. This API provides access to rates, labels, tracking, and address verification from carriers like USPS, UPS, FedEx, and many others, all through a single interface.

In addition to the Shipping API, EasyPost offers a suite of related products. The Tracking API enables businesses to monitor shipments across carriers in real-time, providing updates and delivery notifications to both the business and its customers. For businesses looking to manage returns, EasyPost provides a Returns API, which simplifies the creation of return labels and the management of the returns process.

For those requiring a more comprehensive solution, EasyPost's Fulfillment service partners with warehouses across the United States to help businesses store inventory and handle the picking, packing, and shipping of orders. This service is designed to help businesses scale without the need for their own warehousing infrastructure.

EasyPost aims to reduce the complexity of shipping for businesses by offering a technology-driven approach that can save time and potentially reduce costs. Their services are suited for e-commerce platforms, marketplaces, and businesses that require shipping as part of their operations. The company's focus is on providing a flexible and reliable shipping solution that can adapt to the varying needs of different businesses.
How to file a complaint about EasyPost?

Here is a comprehensive guide on how to file a complaint against EasyPost on ComplaintsBoard.com:

1. Log in or Create an Account:
- If you already have an account on ComplaintsBoard.com, log in using your credentials. If not, create a new account on the platform.

2. Navigating to the Complaint Form:
- Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website. You can find this button at the top right corner of the website.

3. Writing the Title:
- Summarize the main issue you have with EasyPost in the 'Complaint Title'. Be concise but descriptive to attract attention.

4. Detailing the Experience:
- Provide detailed information about your experience with EasyPost. Include key areas such as transactions, the nature of the issue, steps taken to resolve it, the company's response, and the personal impact of the problem.

5. Attaching Supporting Documents:
- Attach any relevant supporting documents to strengthen your complaint. Avoid including sensitive personal data in these documents.

6. Filling Optional Fields:
- Use the 'Claimed Loss' field to state any financial losses incurred and the 'Desired Outcome' field to specify the resolution you are seeking from EasyPost.

7. Review Before Submission:
- Review your complaint for clarity, accuracy, and completeness before submitting it. Ensure all necessary details are included.

8. Submission Process:
- Click the 'Submit' button to submit your complaint to ComplaintsBoard.com for review and publication.

9. Post-Submission Actions:
- Regularly check for any responses or updates related to your complaint on ComplaintsBoard.com. Stay engaged with the process to track any developments.

Follow these steps to effectively file a complaint against EasyPost on ComplaintsBoard.com. Make sure to provide all relevant details to support your case.

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  1. EasyPost contacts

  2. EasyPost phone numbers
    +1 (925) 984-3874
    +1 (925) 984-3874
    Click up if you have successfully reached EasyPost by calling +1 (925) 984-3874 phone number 0 0 users reported that they have successfully reached EasyPost by calling +1 (925) 984-3874 phone number Click down if you have UNsuccessfully reached EasyPost by calling +1 (925) 984-3874 phone number 0 0 users reported that they have UNsuccessfully reached EasyPost by calling +1 (925) 984-3874 phone number
    +1 (925) 323-0259
    +1 (925) 323-0259
    Click up if you have successfully reached EasyPost by calling +1 (925) 323-0259 phone number 0 0 users reported that they have successfully reached EasyPost by calling +1 (925) 323-0259 phone number Click down if you have UNsuccessfully reached EasyPost by calling +1 (925) 323-0259 phone number 0 0 users reported that they have UNsuccessfully reached EasyPost by calling +1 (925) 323-0259 phone number
    Supply Chain Solutions
  3. EasyPost emails
  4. EasyPost social media
EasyPost Category
EasyPost is related to the Courier and Delivery Services category.
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